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German Speaking Customer Success Manager - Free Relocation To Greece

Remote: 
Full Remote
Contract: 
Full time
Experience: 
Entry-level / graduate
Work from: 
Greece, Belgium

Offer summary

Qualifications:

Fluency in German and English, Previous experience in customer success, Strong understanding of customer needs, Proficient in problem-solving, Experience with CRM systems is a plus.

Key responsabilities:

  • Create and maintain strong client connections
  • Onboard new clients and provide training
  • Conduct regular check-ins for satisfaction
  • Identify upselling and cross-selling opportunities
  • Monitor customer success metrics and trends
Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
About Patrique Mercier Recruitment
Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in other countries. We specialize in the following industries: social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our recruitment process ensures that we match the best candidates with the right employers. Contact us to learn more about how we can help you find your dream job abroad."
See more Patrique Mercier Recruitment offers

Job description

Join Patrique Mercier Recruitment for an exciting opportunity as a German Speaking Customer Success Manager, with the added benefit of free relocation to the stunning landscapes of Greece! If you thrive on building deep client relationships and ensuring every customer leaves with a smile, this role could be your next adventure.

As a Customer Success Manager, you will be the go-to guru for our German-speaking clients, guiding them through their journey with our solutions. Your main focus will be on fostering relationships, addressing client needs, and helping them maximize their success with our products.

Imagine combining your language skills and customer service expertise while soaking up the Mediterranean lifestyle—this is your chance!


Responsibilities
  • Create and maintain strong connections with German-speaking clients to understand their unique needs and aspirations
  • Onboard new clients with enthusiasm, providing training and support for a smooth transition
  • Conduct regular check-ins to ensure client satisfaction and proactive service
  • Identify upselling and cross-selling opportunities that will enhance client value
  • Work closely with internal teams to deliver tailored solutions that exceed client expectations
  • Monitor customer success metrics and provide feedback to improve services
  • Stay updated on industry trends to offer valuable insights to clients

Requirements

  • Fluency in German and English, both spoken and written
  • Previous experience in customer success, account management, or a similar role
  • Exceptional communication skills with the ability to establish rapport with clients
  • Strong understanding of customer needs and an ability to deliver personalized solutions
  • Proven problem-solving skills with a proactive and friendly attitude
  • Excellent organizational skills and keen attention to detail
  • Experience with customer relationship management (CRM) systems is a plus
  • A positive outlook, passion for customer success, and a drive to excel
  • Willingness to embrace an exciting journey by relocating to Greece

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus / Holiday Bonuses
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Good Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )
  • Many extras

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
EnglishGermanEnglish
Check out the description to know which languages are mandatory.

Hard Skills

Speech FluencyCustomer Success ManagementAccount ManagementCustomer Relationship Management

Other Skills

  • Problem Solving
  • Organizational Skills
  • Detail Oriented
  • Verbal Communication Skills
Are you interested?

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