Offer summary
Qualifications:
High school diploma or equivalent; bachelor's degree preferred., Proven experience in customer service., Excellent communication skills, both verbal and written., Strong problem-solving skills., Empathetic and patient demeanor..
Key responsabilities:
- Assist customers via phone, email, and chat.
- Address inquiries with empathy and efficiency.
- Troubleshoot technical issues and guide users.
- Process orders, returns, and refunds accurately.
- Maintain records of customer interactions.