Remote Specialist in Travel Sales

Position: Travel Sales Specialist

Location: Remote, USA

Target Start: ASAP

Job Overview

Join our dynamic team as a Travel Sales Specialist, where your enthusiasm for travel and expertise in sales will enable you to assist Travel Advisors in crafting exceptional travel experiences for clients and small groups. This position is ideal for individuals who possess a profound passion for travel, superior customer service skills, and a comprehensive understanding of various travel destinations and services. If you excel in fast-paced environments and are dedicated to facilitating unforgettable journeys, this role offers a fulfilling career opportunity.

Key Responsibilities

• Deliver outstanding customer service by accurately discerning and addressing clients’ travel preferences, needs, and budgets.
• Keep abreast of current travel trends and destination insights to provide tailored recommendations.
• Possess extensive knowledge in travel logistics, including flights, accommodations, transportation, activities, and travel protection.
• Design personalized travel itineraries that reflect the unique interests of clients or groups.
• Manage the entire booking process, ensuring all arrangements meet customer expectations and are executed flawlessly.
• Assist customers in identifying travel options aligned with their financial plans, offering cost-effective solutions.
• Promote and sell a variety of travel services and products, including travel insurance and guided tours.
• Resolve issues proactively, ensuring customer satisfaction at all times.
• Maintain ongoing communication with clients to gather feedback and nurture enduring relationships.
• Build and cultivate strong partnerships with key clients, associates, and stakeholders.
• Stay informed about industry trends to identify emerging opportunities and competitive activities.
• Set and surpass ambitious sales goals to contribute positively to the company’s growth trajectory.
• Exhibit proficiency in various software applications, including PowerPoint, Word, Excel, Outlook, and Plex software.
  
  

Required Skills

• In-depth knowledge of travel destinations, airlines, hotels, and related travel products is indispensable.
• Exceptional verbal and written communication skills, paired with strong active listening capabilities.
• Customer-focused mindset with a proven ability to meet client needs effectively.
• Demonstrated sales and negotiation skills with a history of achieving or exceeding sales goals.
• Familiarity with travel booking systems and relevant software is advantageous.
• Capacity to navigate unexpected challenges and provide effective solutions.
• Willingness to work flexible hours, including evenings and weekends, to cater to customer requirements.
• A proactive approach to ensuring accurate and well-organized travel arrangements.
• Ability to thrive in a structured, fast-paced call center environment.
• Motivation and a team-oriented spirit, with a proven track record of converting calls to bookings.
  
  

Qualifications

• A degree in tourism, hospitality, or a related field is a plus but not mandatory.
• Prior experience in travel sales or a similar role is preferred, along with a proven record of meeting or exceeding sales targets.
  
  

Career Growth Opportunities

• Our company is committed to fostering professional development, with pathways for career advancement into more specialized travel sales roles as experience grows.
  
  

Compensation And Benefits

• Full-Time Employment (40+ hours per week)
• Competitive pay range of \(12 to \)17 per hour, depending on experience, plus bonus incentives.
• Fully remote work environment, offering the flexibility to balance personal and professional commitments.
  
  

We are dedicated to providing equal employment opportunities and fostering a diverse, inclusive workplace where every team member’s contributions are valued. If you are looking to integrate your love for travel with a rewarding career, we invite you to apply and become a part of our esteemed team.

Employment Type: Full-Time