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Italian customer support roles for leading trucking company in WAHA in Greece

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluency in Italian (written and spoken), Prior experience in customer support preferred, Strong commitment to customer service, Excellent communication and problem-solving skills, Attention to detail and organizational skills.

Key responsabilities:

  • Provide exceptional support to Italian-speaking clients
  • Address inquiries and resolve issues for satisfaction
  • Document interactions accurately in CRM system
  • Collaborate with team to enhance customer experiences
  • Participate in training sessions for skills development
Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
See more Patrique Mercier Recruitment offers

Job description

Patrique Mercier Recruitment ES is excited to present a fantastic opportunity for Italian-speaking candidates to join the customer support team for a leading trucking company in WAHA, Greece! If you have a passion for delivering excellent customer service and enjoy working in a dynamic environment, this role is for you. As a Customer Support Representative, you will assist Italian-speaking clients by resolving inquiries and providing information about our services. Join us in contributing to a fast-paced industry while enjoying the beautiful surroundings of Greece!


Your Responsibilities
  • Provide exceptional customer support to Italian-speaking clients in the trucking sector.
  • Address customer inquiries, resolve issues, and ensure a high level of satisfaction.
  • Document all customer interactions accurately in our CRM system.
  • Collaborate with team members to meet service level goals and improve customer experiences.
  • Participate in training sessions to develop skills and stay updated on industry practices.

Requirements

  • Fluency in Italian (both written and spoken) is essential.
  • Strong commitment to delivering outstanding customer service.
  • Prior experience in customer support or related fields is advantageous.
  • Excellent communication and problem-solving skills.
  • A collaborative mindset and ability to work well in a team environment.
  • Attention to detail and strong organizational skills.
  • Willingness to work in WAHA, Greece, and embrace new experiences!

Benefits

  • ·         Private Health Insurance
  • ·         Training & Development
  • ·         Performance Bonus
  • ·         2 Extra Salaries Per Year Fully Paid Training
  • . Good Salary
  • ·         Fully Paid Relocation Package ( flight, transfer and hotel )
  • ·         Free Greek Lessons, discounts and other perks

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
EnglishItalian
Check out the description to know which languages are mandatory.

Other Skills

  • Problem Solving
  • Collaboration
  • Teamwork
  • Customer Service
  • Organizational Skills
  • Detail Oriented
  • Verbal Communication Skills

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