PMO Administrator

CEQUENS is a leading global communications platform as a service (CPaaS) provider that simplifies customer engagement for businesses through its innovative, reliable, and secure communication solutions. Established in 2011, CEQUENS offers a comprehensive suite of APIs, including SMS, WhatsApp for Business, Voice, Push Notifications, and more, enabling seamless and personalized interactions across multiple channels.

Our partner network covers MEA region with international access to messaging hubs worldwide and our clients include major banks, credit cards, digital payments, OTT applications, government authorities, health and education, and other industry verticals.

If you have the passion for success and are ready to constantly challenge yourself within a collaborative team-environment join our team.”

About the Role

We are seeking a detail-oriented and organized PMO Administrator to support our Project Management Office. The ideal candidate will play a crucial role in maintaining project documentation, assisting with reporting, and ensuring smooth operations within the PMO.

Key Responsibilities

• Maintain and update project management tools and systems
• Assist in the creation and distribution of project reports and dashboards
• Coordinate project-related meetings and maintain meeting minutes
• Support the development and maintenance of project schedules
• Assist in resource allocation and capacity planning
• Manage and organize project documentation and archives
• Support project managers in administrative tasks
• Help maintain PMO processes, templates, and best practices
• Assist in budget tracking and financial reporting for projects
• Contribute to the continuous improvement of PMO processes and tools
• Build and maintain a RAG (Red, Amber, Green) dashboard:
• Collect and analyze key findings from running projects and programs
• Update the dashboard regularly with current project statuses
• Highlight risks, issues, and successes across the project portfolio
• Prepare concise summaries of project health for stakeholders
• Assist in developing action plans based on dashboard insights

Benefits

Qualifications

• Bachelor's degree in Business Administration, Management, or related field
• 2+ years of experience in a project management or administrative role
• Proficiency in Microsoft Office suite, especially Excel and PowerPoint
• Experience with project management software (e.g., Microsoft Project, Jira, Trello)
• Familiarity with project management methodologies (e.g., Agile, Waterfall)
• Strong organizational and time management skills
• Excellent attention to detail and accuracy
• Effective communication skills, both written and verbal
• Ability to multitask and prioritize in a fast-paced environment
• Experience in data visualization and dashboard creation (e.g., Power BI, Tableau)
• Ability to synthesize complex project information into clear, concise reports

Preferred Qualifications

• PMO certification (e.g., CAPM, CAMP)
• Experience in data analysis and visualization
• Knowledge of process improvement techniques
• Familiarity with RAG reporting methodologies
• Experience in stakeholder management and executive reporting

Personal Attributes

• Proactive and self-motivated
• Team player with strong interpersonal skills
• Adaptable and quick learner
• Problem-solver with analytical mindset
• Discrete in handling confidential information
• Ability to communicate complex information clearly and concisely