Offer summary
Qualifications:
1 year of customer service experience, 1 year call center experience preferred, High school diploma or GED preferred, Technical savvy with dual monitors, Strong phone and verbal communication skills.Key responsabilities:
- Address customer questions via phone, email and chat
- Manage large volumes of inbound calls
- Clarify information and provide solutions
- Identify upsell/cross-sell opportunities
- Maintain professionalism in all interactions