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Virtual Assistant

Remote: 
Full Remote
Contract: 
Experience: 
Mid-level (2-5 years)
Work from: 

Offer summary

Qualifications:

Confident communicator, written and verbal., Highly organized and detail-oriented., Quick learner with adaptability skills., Proven experience as a Virtual Assistant., Familiarity with marketing and social media..

Key responsabilities:

  • Respond to customer inquiries via email.
  • Organize documentation using Google Drive.
  • Create and manage email marketing campaigns.
  • Oversee social media management and content scheduling.
  • Assist with marketing tasks and data entry.
optiBPO logo
optiBPO SME https://optibpo.com/
501 - 1000 Employees
See more optiBPO offers

Job description

Job Category: Administration or Marketing
Job Location: Angeles, Pampanga

Do you want to be a part of an international team? We got you covered! Land this awesome opportunity we have for you and be the Virtual Assistant we’re looking for!     

Why you will love working with this Client?

Our client is an Australian owned company that provides high quality products for Cavoodle dogs across the country. This is your chance to join an awesome, growing, and fast‐paced company supporting variety of customers. Join them today 

Location / Shift

Angeles Office, Morning Shift 

NOTE: You must be willing to work in the office in the above office location to apply for this position

Job Description

We need a Virtual Assistant who will be responsible for various task as listed below:

Customer Service & Administration: 

  • ● Respond to emails and customer inquiries promptly via Shopify Inbox (live chat) and Gmail.
  • ● Maintain accurate reporting and documentation. Organize and maintain documentation using Google Drive Workspace (Docs/Sheets)

Marketing Support: 

  • ● Create and manage email marketing campaigns (EDMs). 
  • ● Perform basic updates on the company website. 
  • ● Design graphics using Canva for marketing materials. 
  • ● Assist with marketing activities on Shopify and Shopify Emails. 
  • ● Send SMS communications using Burst SMS. 
  • ● Manage tasks and projects with Trello. 
  • ● Organize and store photos/videos using Dropbox

Social Media Management: 

  • ● Oversee social media management and content scheduling. 
  • ● Create and schedule engaging content on Instagram, Facebook, and TikTok using Later.com. 
  • ● Assist with video editing for Facebook ads. 
  • ● Utilize Meta Business Suite and Ads Manager for ad campaigns and performance tracking. 
  • ● Edit videos for social media using the Inshot app

 Additional Responsibilities: 

  • ● Assist with marketing activities for other businesses, including real estate. 
  • ● Handle admin tasks and data entry as needed. 
  • ● Potentially assist with cold calling efforts. 

 Qualifications

  • ● Confident and proactive communicator, both written and verbal.
  • ● Highly organized and detail-oriented, with a passion for ownership and excellence in work.
  • ● Quick learner with the ability to adapt to new skills and processes efficiently.
  • ● Experience with the software tools mentioned above is preferred but not mandatory.
  • ● Ability to work independently and as part of a team, taking constructive feedback positively.
  • ● Proven experience as a Virtual Assistant or relevant role.
  • ● Basic understanding of marketing principles and social media.
  • ● Proficiency in MS Office and familiarity with office management tools.

Why join optiBPO?

optiBPO is an exciting workplace where you will be surrounded by smart, talented, and motivated professionals that supports clients across Australia, New Zealand, United States, Canada, United Kingdom, and Europe. optiBPO helps clients in planning, building, and managing dedicated offshoring teams in the Philippines.

Enjoy great perks and benefits such as in-house medical team and HMO coverage. We maintain a healthy workplace that promotes collaboration, creativity, and teamwork. It is important for us to help you advance your career by elevating growth strategies and learning opportunities throughout your career journey with us.

Required profile

Experience

Level of experience: Mid-level (2-5 years)
Spoken language(s):
Portuguese
Check out the description to know which languages are mandatory.

Other Skills

  • Microsoft Office
  • Teamwork
  • Customer Service
  • Detail Oriented
  • Verbal Communication Skills
  • Organizational Skills
  • Adaptability

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