Who We Are
At Lucet, we are industry leaders in behavioral health, dedicated to helping people live healthy, balanced lives. Our mission - and our passion -
is to improve the lives of the members we serve and be the ideal partner for our providers.
Lucet's unique combination of people and technology has proven to optimize access to behavioral health care providers and increase a health plan's ability to connect members to quality care. With the industry's largest network of care navigators and technology powered by more than six million assessments and more than 20 years of data, Lucet is the only solution proven to successfully identify and connect people across the entire acuity spectrum with the right care in less than five days on average, and often as little as one day.
Our members, providers and partners fully entrust us to deliver outstanding quality care through coordinated behavioral health services, employee assistance programs, organizational consulting, student well-being programs and more.
When you join Lucet, you become a valued member of our team, serving more than 15 million people across the U.S. Our employees have a passion for helping others - and it shows. From entry-level employees to senior leaders, we are inspired by our members, putting them first in everything we do. From day one, you'll see firsthand the impact you have on our members, knowing you can make a true difference in their lives.
Job Summary
The Benefits & Compensation Analyst is a critical role that creates exceptional employee experiences through the oversight and seamless administration and execution of our competitive total rewards package which includes health and welfare benefits, leave of absence program, and compensation programs and processes. This role is responsible for maintaining compliance with appropriate regulations and staying abreast of emerging market trends to keep benefit programs competitive and in alignment with the enterprise strategy. The HR Benefits & Compensation Analyst will act as owner and subject matter expert for HR's information systems, including the compensation platform to provide support for internal users and integration with external vendors.
Essential Functions - Benefits Administration
- Oversee the daily administration of the company's health and welfare plans, as well as leave of absence programs including FMLA, disability, and ADA programs
- Act as the primary contact for benefits inquiries from current/former employees and external vendors on plan provisions, enrollments, status changes, life events, and other general inquiries.
- Administer the workers' compensation program by filing claims, managing case files, and ensuring compliance with state and federal regulations.
- Review, analyze, audit and reconcile benefits, leave, and retirement programs - including medical, dental, vision, life insurance, short- and long-term disability, leave of absence, 401(k) and other programs - to ensure competitive program offerings and accurate and compliant plan operations.
- Administer leave of absence programs in collaboration with the third-party administrator, by monitoring leave status, communicating with employees and managers throughout the process, coordinating timely return-to-work processes and ensuring accurate timecard entries based on applicable pay policies
- Manage the ADA accommodation process, including coordinating the interactive process, tracking accommodations, and ensuring adherence to agreed-upon schedules and timely follow-up for returns to work.
- Reconcile and submit timely and accurate monthly benefit invoices for payment
- Collaborate with Director of Total Rewards to manage the benefit renewal process and additional benefit implementations
- Oversee the annual open enrollment process, including coordinating and leading benefit enrollment meetings, ensuring smooth communication and implementation across the organization.
- Maintain and analyze claims reports to determine trends, inconsistencies and outliers
- Work with vendors to resolve high level benefits issues and concerns, including ensuring issues are resolved to conclusion, identifying and monitoring next steps/open items, etc.
- Develop and prepare communications to employees about benefit programs, procedures, claims and any other government mandated disclosures, ensuring clear and consistent messaging and including the ownership of content management on the company intranet site
- Compensation Program Support
- Collaborate with Director of Total Rewards to ensure the design of the compensation program is aligned with Lucet's compensation philosophy and market data, and supports the evolving needs of the business
- Assist with verifying accuracy of data within the compensation platform as well as maintaining files feeds and annual compensation cycle system support needs
- Assist with compensation evaluation, market pricing and developing and maintaining standardized job descriptions including ensuring compliance with FLSA
- Support annual bonus and merit process in partnership with Director of Total Rewards
- Compliance and Administrative Functions
- Monitor ACA eligibility, assist in reviewing 1095-C forms for accuracy, and ensure timely reporting to the IRS in compliance with regulatory requirements.
- Collaborate with internal and external stakeholders across all levels of the organization, including current and former employees, beneficiaries, dependents, insurance broker and carriers, payroll, finance, legal and other key stakeholders for payments, deductions, and invoice processing and reconciliations
- Collaborate with HR team members to develop organizational training sessions to ensure our employees have the right level of understanding of our philosophies and compensation/benefit programs
- Manage vendor relationships and analyze vendor file feeds to resolve issues and ensure accuracy between HR platforms and third-party vendors.
- Partner with benefit carriers on requests and ensure accuracy of weekly EDI feeds
- Assist with benefit audits, including 401(k), compliance reporting and nondiscrimination testing as needed
- Ensure compliance with all applicable federal, state, and local compensation and benefits laws and regulations (e.g., FLSA, ACA, COBRA, ERISA).
- Partner with HRIS Specialist on technology solutions for better employee experiences, assisting with enhancements with HRIS, self-service tools, and data and reporting
- Identify and recommend new and/or improved processes to ensure our programs operate effectively and efficiently
- Prepare ad hoc reports proactively and as requested
- Maintain up-to-date knowledge on HR, specifically compensation and benefits, regulations, legislation, policies, and trends to shape and define administration of various programs and ensure compliance, making recommendations as needed.
- Adhere to Lucet's Mission Statement, Core Values, Behaviors, Code of Ethical Business Conduct, and Compliance Program.
- Comply with all Federal and applicable State and local laws and Lucet Policies and Procedures regarding privacy, confidentiality, and security of health information, and other designated information.
Required
Job
Qualifications
- Bachelor's Degree in Human Resources, Business Administration, or related field
- 3 or more years of experience in benefits administration, including leave administration
- Proficiency in performing complex calculations to ensure accurate pay in accordance with company policies (e.g., PTO, short-term disability, and parental pay)
- Proven analytical, critical thinking and problem-solving skills with ability to make strategic recommendations
- High level of attention to detail, independent judgment, and accountability
- Ability to handle confidential matters
- Experience with HRIS system, UKG is a plus
- Must be comfortable with general analytics and reporting methodologies
- Ability to manage needs of various cross functional teams
- Knowledge of applicable state, federal, and local laws as it relates to benefits and compensation programs
- Must be proficient with MS Word, Outlook, and Excel
- Must be able to communicate clearly and efficiently both verbally and in writing
Preferred
- SHRM-CP or PHR, CCP (Certified Compensation Professional), or other relevant certification.
- Experience working in the healthcare industry.
- Experience in a fully remote or distributed workforce environment.
Key Competencies
- Analytical thinking: Ability to interpret, extract, and compile data from various sources, identifying trends
- Communication: Ability to effectively communicate, both verbally and in writing, at all levels of the organization
- Collaboration: Ability to handle several projects at once and manage cross-departmental projects, working effectively with cross-functional teams.
- Attention to detail: High level of accuracy in analysis and the following of processes.
- Organization and Time Management: Ability to prioritize conflicting deadlines, with or without the help of the manager
- Problem-Solving: Ability to identify issues and propose solutions quickly.
Working Conditions
- Work is performed indoors in a home office environment- not substantially exposed to adverse environmental conditions.
- Frequent exposure to VDT screen and computer.
- Physical demands include constant ability to remain in a stationary position, move about inside an office or remote setting, able to communicate and exchange information with others, able to inspect information, and able to perform repetitive motion with arms and fingers.
- Mental demands include constant ability to interpret data, problem solve, make decisions, and organize and plan.
- Travel with overnight stays required up to 5% of time.
Salary And Other Compensation
The starting salary that Lucet reasonably expects to pay for this position ranges from $68,000 - $80,000 annually, depending on circumstances including an applicant's skills, education/degrees, certifications, prior experience, market data, and other relevant factors.
This position is eligible for a bonus in accordance with the terms of Lucet's incentive plan based on both company performance and individual performance.
Benefits: The Company offers the following benefits for this position, subject to applicable eligibility requirements: Medical, Dental, Vision, 401(k) with competitive employer match, company paid life and disability insurance, company paid gym access, tuition reimbursement, parental leave, PTO (vacation, sick and volunteering), Remote Work.
This position will accept and review new applications and resumes no less than 5 business days after the original posting date and may remain open an extended period of time with no set end date based on the level of interest. 
