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French speaking Technical Support

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluent in French, Experience in electronics/hardware, IT knowledge, Strong customer service skills, Additional languages are a plus.

Key responsabilities:

  • Provide remote support to clients
  • Diagnose and fix issues with equipment
  • Assist with systems using 3D imaging devices
  • Develop skills for advanced support
  • Work collaboratively in a global team
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Dupen Ltd
1 Employees
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Job description

Fully remote position. Do you have a love for electronics and an understanding of the various electrical components found on a PCB? A passion for ‘IT’ and technology in general? Do you enjoy diagnosing and fixing issues with equipment (could be PCs, any electrical or electro-mechanical devices)? Fluent in French? Great customer skills? If so, I’d love to hear from you!

Contrary to the above, this is not a ‘hands-on’ role; it is a fully remote (you can work from home), ‘service desk’ position providing support to clients in France who are using my customer’s systems - advanced 3D imaging devices, together with an element of IT support surrounding these networked machines.

It’s a permanent career opportunity - a position you can really settle with and grow for the long-term, with different levels of support, steadily developing to a position with a more global remit.

Working Monday to Friday, 37.5hrs (1hr lunch): either (Apply online only)hrs or (Apply online only)hrs.

Full and ongoing training will be given, but the client does seek a strong base level of electronics/hardware experience coupled with the IT knowledge and strong customer skills, with the fluency in French. (Other additional languages such as Italian, Spanish or German always useful).

In summary: a fantastic opportunity to join this hugely successful global systems company, working in a highly collaborative and supportive environment, offer a rewarding long-term career path.

Benefits: 25 days holiday, pension scheme, life insurance and health-related benefits. Services advertised by Dupen are those of an Agency

Required profile

Experience

Level of experience: Entry-level / graduate
Spoken language(s):
EnglishFrench
Check out the description to know which languages are mandatory.

Other Skills

  • Customer Service
  • Problem Solving

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