Job description

Patrique Mercier Recruitment PT is thrilled to announce a fantastic opportunity for a German Speaking Customer Support Specialist focused on Electric Vehicles in Athens, Greece! If you are passionate about sustainable transportation and enjoy providing high-quality customer support, this position is the perfect fit for you.

In this role, you will assist German-speaking customers with inquiries about electric vehicles, offering expert advice and solutions related to our innovative products. Your technical knowledge and customer service skills will play a crucial role in enhancing the overall client experience. Join our dedicated team and be part of the green movement!

Responsibilities

Provide exceptional customer support to German-speaking clients regarding electric vehicles.
Assist customers with inquiries related to product features, functionalities, and troubleshooting.
Resolve issues efficiently while maintaining high standards of customer satisfaction.
Document interactions and customer feedback to contribute to service improvements.
Collaborate with the technical team to address complex customer queries.
Stay updated on industry trends and developments in electric vehicles to better assist clients.

Requirements

Fluent in German (both spoken and written) with excellent communication skills.
Proficiency in English to facilitate effective collaboration.
Experience in customer support or a related field is preferred.
Interest in electric vehicles and understanding of related technology.
Strong problem-solving skills and an ability to communicate technical information clearly.
Professional attitude and a commitment to achieving high customer satisfaction.
Willingness to work in Athens, Greece, and embrace a new cultural environment.

Benefits