Offer summary

Qualifications:

Fluency in Norwegian and English, Previous customer support experience is a plus, Strong communication and interpersonal skills, Familiarity with customer service software preferred, Positive attitude and eagerness to learn.

Key responsabilities:

Serve as primary contact for customers.

Provide accurate product information and solutions.

Ensure high levels of customer satisfaction.

Document customer interactions accurately.

Collaborate with team members for improved service.

Job description

Patrique Mercier Recruitment is excited to present an incredible opportunity for a Norwegian Speaking Customer Support Representative to work in the stunning location of Greece! If you are passionate about providing excellent customer service and thrive in a dynamic, multicultural environment, this position is perfect for you.

As a valued member of our support team, you will assist Norwegian-speaking customers by addressing their inquiries and delivering effective solutions. This role not only allows you to enhance your professional skills but also offers a unique chance to experience the rich culture and beauty of Greece.

We are looking for enthusiastic individuals who are dedicated to helping others and eager for a rewarding experience. If you're ready to take on this exciting challenge, we would be thrilled to hear from you!

Responsibilities

Serve as the primary contact for Norwegian-speaking customers via phone, email, and chat.
Provide accurate information regarding the company’s products and services while efficiently resolving customer inquiries.
Ensure high levels of customer satisfaction through friendly and professional support.
Document all customer interactions accurately in the system.
Collaborate with team members to improve service quality and the overall customer experience.
Stay informed on product knowledge and company policies to assist customers effectively.
Follow established procedures to ensure quality and compliance in service delivery.

Requirements