Native Portuguese Speaking Customer Service Job Opportunity in Greece

Patrique Mercier Recruitment is delighted to offer an engaging opportunity for Native Portuguese Speaking Customer Service representatives to join our energetic team in Greece. This is a perfect chance for you to work in a beautiful setting while delivering exceptional service to Portuguese-speaking customers.

As a Native Portuguese Speaking Customer Service representative, your main responsibilities will involve assisting customers with inquiries, resolving issues, and ensuring high levels of customer satisfaction across various communication channels.

Join a vibrant and multicultural team where you can enhance your skills and experience the rich culture of Greece while developing your career.

Responsibilities

• Provide assistance to Portuguese-speaking customers through phone, email, and chat
• Deliver outstanding customer service by addressing inquiries and providing effective solutions
• Handle customer complaints promptly and professionally
• Maintain accurate records of customer interactions
• Collaborate with team members to achieve customer satisfaction goals
• Stay updated about company products, services, and policies
• Follow established procedures and quality standards

Requirements

• Fluency in Portuguese as a native speaker and proficiency in English, both written and spoken
• Previous customer service experience is beneficial
• Excellent communication skills, both verbal and written
• Strong problem-solving abilities and a customer-oriented approach
• Able to work effectively in a fast-paced environment
• Attention to detail with a commitment to providing outstanding service
• Basic computer skills and familiarity with software applications
• Willingness to relocate to Greece
• Valid European Passport or ID

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )