Danish Speaking Customer Care for Smart Home Devices - Greece

Patrique Mercier Recruitment PT is thrilled to offer a fantastic opportunity for a Danish Speaking Customer Care Representative focused on smart home devices, located in the picturesque region of Greece! In this exciting role, you'll be at the forefront of customer service, providing assistance and solutions related to innovative smart home technology.

As a Danish Speaking Customer Care Representative, your primary responsibility will be to address customer inquiries, troubleshoot problems, and ensure a high level of satisfaction among our Danish-speaking clientele. If you have a passion for technology and thrive in a customer-focused environment, we want to hear from you!

Responsibilities

• Provide friendly and efficient customer support to Danish-speaking clients regarding smart home devices through phone, email, and chat.
• Effectively resolve inquiries and technical concerns related to smart home products.
• Maintain comprehensive knowledge of smart home technologies to assist clients accurately.
• Document customer interactions to identify recurring issues and potential improvements.
• Collaborate with team members to raise the bar on overall customer service quality.
• Engage in training sessions to stay current with product updates and best practices.

Requirements

• Fluency in Danish (both spoken and written) with exceptional communication skills.
• Proficient in English, both written and spoken.
• Previous experience in customer care, particularly in the technology or smart home industry, is an advantage.
• Strong problem-solving skills with a focus on delivering customer satisfaction.
• A positive and professional attitude that fosters rapport with customers.
• Ability to work efficiently in a dynamic and fast-paced environment.
• Willingness to experience the culture and lifestyle of Greece.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )