Offer summary
Qualifications:
Fluency in Dutch and English, Previous experience in customer or IT support, Strong analytical and problem-solving abilities, Ability to work independently remotely, Passion for helping customers.
Key responsabilities:
- Provide exceptional remote support via phone, email, and chat
- Diagnose and troubleshoot technical problems
- Offer clear guidance for product utilization
- Document client interactions for service improvement
- Collaborate with teams to resolve complex issues