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(Senior) Partner Operations Manager (all genders)

Remote:

Full Remote

Contract:

Full time

Experience:

Senior (5-10 years)

Work from:

Germany

Offer summary

Qualifications:

Experience in operations management, Strong knowledge of B2B partnerships, Familiarity with API and product development, Leadership experience in team management, Proficient in project management methodologies.

Key responsabilities:

Design and implement streamlined account management processes
Collaborate with product teams for partner-focused tools
Manage Retail Operations team and its processes
Gather feedback to develop core product features
Facilitate API feature roll-out to partners

Distribusion Information Technology & Services Startup https://www.distribusion.com/

51 - 200 Employees

HQ: Berlin

See more Distribusion offers

Job description

Distribusion is the world’s leading ground transportation marketplace and gives travelers seamless access to ground transportation online, from search to ticket purchase. We have built a cutting-edge B2B technology platform that connects bus, rail, and ferry operators in 70+ countries with the biggest online retailers, including Google Maps and Booking.com.

We are shaping the future of travel and building the largest global network of transport providers and retailers. We are one of the fastest growing startups in travel, backed by leading VCs (TQ Ventures, Lightrock, Creandum and Northzone), and now, following our recent $80m Series C funding, we are ready to push beyond.

Distribusion is quickly expanding globally and looking for a (Senior) Partner Operations Manager to join the Retail Partnerships team to drive the strategic growth and performance of some of our B2B partnerships. This role will require you to wear many hats and certainly not leave you bored!

What you will do:

Design and implement automated / streamlined account management related processes (onboarding, certification, inventory selection & ramp-up, integration improvements, handling partner requests, partner announcements).
Work closely with our product team to conceptualize and design critical partner facing and internal tooling such as pre-sales tooling, the Partner Portal, our backoffice and the API docs.
Manage the Retail Operations team (currently 2 FTE) in the daily execution of all standardized processes.
Play a key role in guiding the further development of our core product, the Retailer API, by collecting and channeling synthesized feedback and proposals to our product team.
Manage and facilitate the roll-out of new API features to our partner network.

Workplace:

We are mainly looking for this role to be based within Germany, preferably in our HQ in Berlin.

We are a remote-first company, with teams located around the Globe and our HQ office in Berlin, where the team often meets in the office.