Business Development/Sales Representative

We are looking for an exceptional Business Development/Sales Representative to join our team, working closely with the Chief Growth Officer, sales, and marketing teams to grow the use of evidence-based programs (EBPs) and services in the juvenile justice, child welfare, and mental health fields. Are you a talented salesperson or person with evidence-based program experience with the ambition to sell solutions that improve the lives of families and entire communities? Do you have experience working with customers with a long sales cycle such as government agencies? Are you able to be the driving force that drives big-ticket deals to completion through a long multi-stakeholder sales cycle? Are you ready to take the next step in your career? This is a phenomenal opportunity where your work can contribute to an organization that transforms the lives of troubled youth and their families.

This position will be directly involved in working with FFT LLC (www.fftllc.com), the training and certification organization of choice for Functional Family Therapy (FFT). FFT is an evidence-based intervention for youth and families. This high-quality, strength-focused family counseling model is designed primarily for at-risk youth whom the juvenile justice, mental health, school, or child welfare systems have referred. Services are short-term and conducted in both home and community settings.

We currently deliver our evidence-based intensive family treatment programs to government agencies (payors) and healthcare providers (service delivery organizations) in 45 US states and 10 countries around the world. Our underserved market is ripe for the continued expansion of our products as nearly all communities could benefit from the adoption of our proven interventions to serve their high-risk kids and families.

This position can be remote with some travel required. If located in the Atlanta, GA area, a hybrid work arrangement can be considered in our Atlanta-based office.

About the Company:

(“Empower”) is the leading global behavioral health organization responsible for developing and distributing evidence-based programs and technologies to help at-risk youth and their families. Our family of organizations includes The Carey Group, Evidence-Based Associates (EBA), FFT LLC, MST Services, Orbis, and The Incredible Years. https://www.empowercommunitycare.com

Let's Talk if You:

• Have a proven background of successfully selling to customers with a long sales cycle such as government agencies.
• Have both a “Hunter” mentality and the ability to engage with a variety of different stakeholders/customer backgrounds including government agencies, not-for-profits, and healthcare organizations.
• Are consultative in relationships with your customers and able to establish trust.
• Are coachable, willing, and eager to learn new skills.

What You Will Do:

• Qualify and nurture inbound B2B and B2G leads through the entire sales cycle.
• Manage all lead conversion activities including coordination of lead qualification and prioritization, prospect follow-up, introductory conversations, sending of sales collateral, in-person meetings, etc.
• Position yourself as an authority in the industry and consultant to your prospects by thoroughly understanding their needs.
• Cultivate and build upon existing relationships to serve as a trusted advisor to your client base.
• Look for opportunities to improve the process with regard to outreach, sales cycle, sales collateral, and use of technology.
• Monitor external and internal environments for the development of new market segments and opportunities.
• Coordinate extensively with cross-functional teams including marketing and clinical staff
• Attend trade shows/conferences to meet industry peers and champion FFT’s value proposition.

We are Looking for Someone Who has the following Experience, Knowledge, Skills, and Abilities:

• BA/BS degree
• Proven inside sales experience; 3+ years required.
• Background selling into child welfare, juvenile justice, mental health, and probation & parole agencies preferred.
• Experience with Functional Family Therapy a plus!
• Knowledge of Medicaid processes and various funding systems (grant, program, county matching) is a major plus!
• Experience with Government and Mental Health agency structures.
• Knowledge of the value of evidence-based programs (EBPs) and services is a plus.
• Track record of achieving quota.
• Experience and appreciation for utilizing a CRM such as Salesforce, HubSpot, NetSuite, etc. to manage customer relationships and opportunities.
• Excellent interpersonal communication skills, both written and verbal
• Strong listening and presentation skills.
• Ability to prioritize and manage time effectively.
• Proficiency in Microsoft Office, including but not limited to Outlook, Word, Excel, PowerPoint, and SharePoint.

Special Requirements:

• Occasional lifting/carrying 20 pounds or more
• Possible travel of 10-20% of work time
• Prolonged sitting
• Frequently required to stand, walk, sit, bend, talk and hear
• Vision ability required; includes close vision. Prolonged use of PC/computer and telephone

Equal Employment Opportunity:

We do not discriminate on the grounds of race, color, religion, sex, age, disability, or national origin in the hiring, retention, or promotion of employees; nor in determining their rank, or the compensation or fringe benefits paid them.

EBA’s mission is to support families and strengthen communities through the high-quality implementation of evidence-based programs (EBPs). As a ‘production company’, we focus on the implementation issues back stage so that EBPs and community-based providers can be the ‘stars’ on stage. Over the past 15 years, EBA has served multiple states and counties in the areas of juvenile justice, child welfare, and behavioral health.

Our project support services address common implementation questions and concerns, such as:
• System Assessment: what are the gaps or needs in your current service system?
• Readiness Support: how do we get providers and stakeholders ready for EBPs?
• Program Implementation: how do we ensure we are implementing with high fidelity?
• Service Coordination: how do we make sure we’re matching the right service at the right time for the right children, youth, and family members?

EBA offers a team of professionals with backgrounds in social services, juvenile justice, evidence-based programs, information technology and human resources. EBA’s interdisciplinary team brings a combined total of more than 150 years of experience in clinical services and program management related to community-based and evidence-based programs.

“EBA offers a full-range of implementation supports for FFPSA!”

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