Client Engagement Manager

About the Role:

Grade Level (for internal use):

About the Role:

The Team:

The Journal of Commerce, a part of the S&P Global Market Intelligence business that produces data-driven information, analysis, and events covering the global supply chain. The team works closely with the strategic marketing team to expand and build upon our existing customer base.

Responsibilities and Impact:

The Client Engagement Manager's role is to grow engagement with core audience segments. The successful candidate will show a demonstrable ability to work closely and collaboratively with internal and external stakeholders resulting in an increase of overall engagement with Journal of Commerce products, including TPM, the world’s largest container shipping conference. The Client Engagement Manager will report to the Head of Audience Growth. The responsibilities will be increasing engagement with retailers, consumer product companies, agricultural exporters, and other owners of cargo moving in the containerized supply chain.

• Use internal and external data sources to develop a thorough understanding of the challenges facing corporate logistics teams

• Create networking opportunities with existing and prospective customers

• Identify new customers to begin engagement with by researching and analyzing key audience segments

• Engage with customers to ensure they are getting the most out of our events and subscription products

• Drive attendance of prospective customers at targeted geographic industry events

• Develop a deep understanding of customer challenges and needs to create and execute solutions

Compensation/Benefits Information:

S&P Global states that the anticipated base salary range for this position is $61,846 to $110,130.25. Final base salary for this role will be based on the individual’s geographic location, as well as experience level, skill set, training, licenses and certifications. In addition to base compensation, this role is eligible for an annual incentive plan. This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, please click here.

What We’re Looking For:

Basic Required Qualifications:

• Knowledge of the logistics & supply chain industry

• Collaborative mindset

• Excellent communication

• Self-motivated & Detail-oriented

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Additional Preferred Qualifications:

• Business development experience

• Negotiation experience

• CRM experience (Salesforce)

• Exceptional organization skills

Right to Work Requirements:

This role is limited to persons with indefinite right to work in the United States.

About S&P Global Market Intelligence

At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.

For more information, visit www.spglobal.com/marketintelligence.

What’s In It For You?

Our Purpose:

Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.

Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.

Our People:

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

Our Values:
 

Integrity, Discovery, Partnership

At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.

Our benefits include: 

• Health & Wellness: Health care coverage designed for the mind and body.

• Flexible Downtime: Generous time off helps keep you energized for your time on.

• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.

• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.

• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Diversity, Equity, and Inclusion at S&P Global:
At S&P Global, we believe diversity fuels creative insights, equity unlocks opportunity, and inclusion drives growth and innovation – Powering Global Markets. Our commitment centers on our global workforce, ensuring that our people are empowered to bring their whole selves to work. It doesn’t stop there, we strive to better reflect and serve the communities in which we live and work, and advocate for greater opportunity for all.