Offer summary
Qualifications:
German (C1) and English (B2) proficiency, Experience in customer and technical support, Residing in Serbia legally, Ability to pass a background check, Strong knowledge of PC-based applications.Key responsabilities:
- Provide customer assistance via voice, chat, and email
- Document interactions in CRM
- Participate in team initiatives and support colleagues
- Ensure exceptional customer experience
- Collaborate on solutions within the team