Offer summary
Qualifications:
High School Diploma or equivalent, 1 year of related work experience in healthcare or customer service.Key responsabilities:
- Understand the front-end processes for successful patient service
- Answer and document inbound and outbound calls accurately, addressing customer inquiries
- Review and verify insurance documents, processing orders as necessary
- Educate patients about financial responsibilities and assist with their documentation needs
- Meet quality assurance standards and resolve customer complaints