Trainee Sales Trader

Job Title

Job Description

who are we?

Hello, we’re IG Group. No, not Instagram – though we're a pretty big deal ourselves. We’re a global, FTSE 250-listed company made up of a collection of progressive fintech brands in the world of online trading and investing. The best part? We’ve snapped up many awards for our top-class platforms, forward-thinking products, and incredible employee experiences. We believe in financial freedom. And our purpose is to help ambitious people achieve it. Around 400,000 people use our groundbreaking technology and forward-thinking platforms to trade the financial products they know and love.

Your role in the team

Alongside our global client servicing teams, you will be joining the Singapore Trading Services team to deliver a stellar experience to clients from all over the world. As a Trainee Sales Trader, we will provide you with dedicated training to equip you with the necessary skills to excel. As we are constantly innovating in the client servicing landscape, you'll get:

• Personalised one-on-one training with our dedicated trainers

• Gain a strong understanding of various financial instruments such as stocks, options, futures, FX, cryptocurrencies, bonds and commodities

• Develop a strong foundation of platform, account management and client support knowledge

• Continued training in every aspect of financial dealing to ensure you are equipped to provide trade execution services to our clients

What you’ll do

Trading Services is the knowledge base of our business, developing you for a range of roles across our global organisation. Local and international opportunities within our dealing desk, risk, compliance, sales, operations, IT and many more lie for best performers.

• Provide Trade and account servicing support on OTC derivatives to our global retail, corporate and institutional clients across phone, email and web chat

• Champion the client across a wide range of queries and cross-selling of our products and platforms

• Provide trading expertise on P&L and margin calculations, order types, charges, trade investigations

• Deliver an execution-only phone dealing service (following relevant training and support)

• Assist clients with technical support on our front-end platforms and chart packages

• Convey any regulatory, financial markets or IG related changes to clients in a timely manner

• Conducting audit checks and client administration tasks

• Provide information relating to any ongoing Corporate actions on clients’ accounts

Who we’re looking for

You’re curious about things like the client experience, the rapid developments in tech, and the complex world of fintech regulation. You’re also a confident, creative thinker with a knack for innovating. We know that you know every problem has a solution. Here, you can try new ideas, and lead the way in creating inspiring experiences for our clients and everyone around you. We don’t fit the corporate stereotype. If you want to work for a traditional, suit-and-tie corporate that just gives you a pay cheque at the end of the month, we might not be for you. But, if you have that IG Group energy and you can stand behind what we believe in, let’s raise the bar together.

What you’ll need for this role

You will need a genuine interest for working in financial markets, along with motivation levels as impressive as your aptitude for numbers and attention to detail – plus:

• A degree-level education, finance-related preferred

• 6 -18 months experience in a client facing or middle office role, preferably in the financial services space

• A keen, demonstrable interest in the understanding of financial markets

• Excellent interpersonal and communication skills

• Self-starting, enthusiastic team-player, with the ability to handle pressure

• A logical and analytical approach to problem solving, with a strong aptitude for numbers

• Strong organisational and time management skills

• Fluency in English and Mandarin (written and spoken)

How you’ll grow

When you join IG Group, we want you to have more than a job – we want you to have a career. And you can. If you spot an opportunity, we want you to chase it. Stretch yourself, challenge your self-beliefs and go for the things you dream of. With internal and external learning opportunities, and the tools to help you skyrocket to success, we’ll support you all the way.

And these opportunities truly are endless because we have some bold targets. We plan to expand our global presence, increase revenue growth, and ultimately deliver the world’s best trading experience. We’d love to have you along for the ride.

The perks

It really is more than a job. We’ll recognize your talent and make sure that you can still have a life – at work, and outside of it. Networks, committees, awards, sports and social clubs, mentorships, volunteering opportunities, extra time off… the list goes on. In addition, you’ll receive an attractive selection of benefits working with us:

• Flexible working hours and work-from–home opportunities

• Performance-related bonuses

• Pension, insurance and medical plans

• Two volunteering days per year

• One day of birthday leave per year

• Contribution to gym memberships and more

Where you’ll work

We follow a hybrid working model; we reckon it’s the best of both worlds. This model also feeds into our secret ingredients for innovation: diversity, flexibility, and close connection. Plus, you’ll be welcomed into a diverse and inclusive workforce with a lot of creative energy. Ask our employees what their favourite thing is about working at IG, and you’ll hear an echo of ‘our culture’! That’s because you can come to work as your authentic self. The things that make you, you – like your ethnicity, sexual orientation, faith, age, gender identity/expression or physical capacity – can bring a fresh perspective or new skill to our business. That’s why we welcome people from various walks of life; and anyone who wants to help us realise our vision and strategy. So, if you’re keen to connect with our values, and lead the charge on innovation, you know what to do.

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