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Remote Local Call Center Agent – Plantation

Remote: 
Full Remote
Contract: 
Salary: 
33 - 35K yearly
Experience: 
Junior (1-2 years)
Work from: 
Florida (USA), United States

Offer summary

Qualifications:

1 year of customer service experience, High School diploma, Bilingual candidates preferred.

Key responsabilities:

  • Advise customers on Medical Meal Deliveries
  • Help customers sign up for services
  • Assist with scheduling and related issues
  • Build strong relationships with customers
  • Meet performance goals for efficiency and satisfaction
RemX | The Workforce Experts logo
RemX | The Workforce Experts Human Resources, Staffing & Recruiting XLarge https://www.remx.com/
1001 - 5000 Employees
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Job description

Description

RemX is looking for Local Remote Call Center Reps in Plantation, FL. WILL HAVE TO GO ONSITE SOMETIMES

Location: Remote but live local for equipment pickup

Pay: $17/hr and $18/hr for bilingual candidates (English/Spanish)

Hours: Multiple different shifts available between 7am-11pm (Will require at least ONE WEEKEND DAY)

Title: Customer Service Representative

Responsibilities: MEALS

  • Advise customers on benefits of using Medical Meal Deliveries, encouraging them to sign up for free benefits
  • Help customers sign up for Medical Meal Deliveries
  • Assist with scheduling and issues concerning Medical Meal Deliveries
  • Serve as single point of contact for customers and build a strong relationship supporting them.
  • Respond to and own consumer inquiries/issues.
  • Meet the performance goals established for the position in the areas of efficiency, call quality, customer satisfaction, first call resolution and attendance.

Requirements

  • 1 year of customer service experience with the same company
  • High School diploma
  • Goal-driven and detail oriented

If you are interested in the job please email you resume to Meagan.paul@remx.com

Responsibilities

  • Advise customers on benefits of using Medical Meal Deliveries, encouraging them to sign up for free benefits
  • Help customers sign up for Medical Meal Deliveries
  • Assist with scheduling and issues concerning Medical Meal Deliveries
  • Serve as single point of contact for customers and build a strong relationship supporting them.
  • Respond to and own consumer inquiries/issues.
  • Meet the performance goals established for the position in the areas of efficiency, call quality, customer satisfaction, first call resolution and attendance.

Apply Now

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Experience

Level of experience: Junior (1-2 years)
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
EnglishEnglishSpanish
Check out the description to know which languages are mandatory.

Other Skills

  • Relationship Building
  • Problem Solving
  • Customer Service
  • Goal-Oriented
  • Detail Oriented
  • Verbal Communication Skills

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