Profile
We offer remote work opportunities (AK, AR, AZ, CA, *CO, FL, *HI, IA, ID, IL, KS, LA, MD, MN, MO, MT, NE, NV, NM, NC, ND, OK, OR, SC, SD, TN, TX, UT, VA/DC, *WA, WI & WY only).
Our Department of Defense contract requires US citizenship and a favorably adjudicated DOD background investigation for this position.
Veterans, Reservists, Guardsmen and military family members are encouraged to apply!
Job Summary
The Project Management Systems Analyst is responsible for providing technical and analytical support to the Enterprise Project Management Office (ePMO) team. This role involves the maintenance, enhancement, and support of project management systems and tools related to the company’s Agile approach, which includes the Jira product and its associated software. This role is responsible for ensuring their efficient operation and alignment with organizational objectives. The Project Management Systems Analyst will work closely with project managers, stakeholders, and IT teams to optimize project management processes and systems.
Education & Experience
Required:
- Bachelor's degree in Computer Information Systems, Computer Science, Business Administration, or related field; or equivalent background and experience.
- U.S. Citizen
- Must be able to receive a favorable Interim and adjudicated final Department of Defense (DoD) background investigation.
- Proven experience in a systems analyst role supporting a project management office
- Demonstrated work experience and highly proficient in Agile project management software such as Jira Cloud, Confluence, Xray, or similar tools
- Working knowledge of Agile project management principals, methodologies and tools
Preferred
- PMP, Jira Administration, or similar certification
- 2+ years’ experience in project management
- Project Management Organization experience
Key Responsibilities
- Administer and maintain Agile project management systems, tools, and databases used by the ePMO.
- Support the implementation and integration of new Agile project management tools and technologies.
- Develop and maintain project management dashboards, reports, and metrics to track project performance.
- Collaborate with stakeholders to gather requirements and customize project management systems to meet organizational needs.
- Provide training and support to project managers and team members on Agile project management tools and systems.
- Assist in the identification and implementation of process improvements to enhance project management efficiency.
- Conduct data analysis to identify trends, issues, and opportunities for improvement in project delivery.
- Ensure compliance with project management standards, policies, and best practices.
- Participate in project meetings, reviews, and audits to provide insights and recommendations for improvement.
- Stay current on industry trends and best practices in Agile project management and technology.
- Performs other duties as assigned.
- Regular and reliable attendance is required.
Competencies
Communication / People Skills: Ability to influence or persuade others under positive or negative circumstances; adapt to different styles; listen critically; collaborate.
Computer Literacy: Ability to function in a multi-system Microsoft environment using MS Project, Word, Excel, Visio, Outlook, TriWest Intranet, the Internet, and other software applications as necessary.
Creativity / Innovation: Ability to develop unique and novel solutions to problems; view change as necessary.
Empathy / Customer Service: Customer-focused behavior; helping approach, including listening skills, patience, respect, and empathy for another's position.
High Intensity Environment: Ability to function in a fast-paced environment with multiple activities occurring simultaneously, while maintaining focus, control of workflow and a sense of humor.
Multi-Tasking / Time Management: Prioritize and manage actions to meet changing deadlines and requirements within a high volume, high stress environment.
Organizational Skills: Ability to organize people or tasks, adjust to priorities, learn systems, within time constraints and with available resources; detail-oriented.
Team-Building / Team Player: Influence the actions and opinions of others in a positive direction and build group commitment.
Technical Skills: Agile project management skills, including data and systems analysis, facilitation and proficiency in the use of project management tools; ability to effectively interact and maintain effective working relationships with all levels of TriWest staff and with external shareholder organizations; ability to consistently meet meeting materials deadlines.
Working Conditions
Working Conditions
- Works non-regular hours as required, including weekends.
- Extensive computer work, with prolonged sitting.
Company Overview
Taking Care of Our Nation’s Heroes.
It’s Who We Are. It’s What We Do.
Do you have a passion for serving those who served?
Join the TriWest Healthcare Alliance Team! We’re On a Mission to Serve®!
Our job is to make sure that America’s heroes get connected to health care in the community.
At TriWest Healthcare Alliance, we’ve proudly been on that important mission since 1996.
DoD Statement
Our Department of Defense contract requires US citizenship and a favorably adjudicated DOD background investigation for this position.
Benefits
We’re more than just a health care company. We’re passionate about serving others! We believe in rewarding loyal, hard-working people who are willing to learn as they grow. TriWest Healthcare Alliance values teamwork. Join our team, fulfill your responsibilities, and you may also be considered for frequent pay raises, overtime opportunities to earn even more, recognition and reward programs, and much more. Of course, we also offer a comprehensive and progressive compensation and benefits package that includes:
- Medical, Dental and Vision Coverage
- Generous paid time off
- 401(k) Retirement Savings Plan (with matching)
- Short-term and long-term disability, basic life, and accidental death and dismemberment insurance
- Tuition reimbursement
- Paid volunteer time
*Annual base salary for Colorado, Hawaii, Washington D.C. and Washington State residents: $78,000-$100,000 depending on experience*
Equal Employment Opportunity
TriWest Healthcare Alliance is an equal employment opportunity employer. We are proud to have an inclusive work environment and know that a diverse team is a strength that will drive our success. To that end, TriWest strives to create an inclusive environment that cultivates and supports diversity at every organizational level, including hiring and retaining a diverse workforce, and we highly encourages candidates from all backgrounds to apply. Applicants are considered for positions without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or any other consideration made unlawful by applicable federal, state, or local laws.
