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German speker to work in Greece

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Fluency in German and English, Prior experience in customer service is a plus, Strong computer skills.

Key responsabilities:

  • Assist customers with inquiries regarding transactions and account issues
  • Provide exceptional customer service via phone, email, and chat
  • Handle sensitive information ensuring confidentiality
  • Troubleshoot issues and resolve complaints efficiently
  • Collaborate with other departments for accurate information
Savior Artigos Texteis Lda logo
Savior Artigos Texteis Lda Textiles & Apparel Startup https://savior.pt/
11 - 50 Employees

Job description

We are looking for a German-Speaking Customer Support Specialist to join our team and assist customers with financial transactions and inquiries. This fully remote role is based in Greece, offering the opportunity to work from the comfort of your home while providing top-tier support to clients.

Key Responsibilities:

  • Assist German-speaking customers with inquiries regarding transactions, account issues, and payment solutions.
  • Provide exceptional customer service through phone, email, and chat, ensuring a seamless experience for all clients.
  • Handle sensitive information and maintain a high level of confidentiality and security.
  • Troubleshoot issues and resolve customer complaints efficiently and professionally.
  • Collaborate with other departments to provide accurate information and timely resolutions.

Requirements:

  • Fluency in German (both written and spoken) and proficiency in English.
  • Excellent communication and problem-solving skills.
  • Ability to work independently in a remote environment.
  • Prior experience in customer service or a related field is a plus.
  • Strong computer skills and ability to adapt to new software and systems.

Benefits:

  • Competitive salary and performance-based bonuses.
  • Full-time remote work
  • Comprehensive training and ongoing support.
  • Opportunity to grow within a dynamic, international team.

If you are a customer-focused individual with a passion for helping others and are fluent in German, we encourage you to apply and be part of our team!

Required profile

Experience

Industry :
Textiles & Apparel
Spoken language(s):
EnglishGermanEnglish
Check out the description to know which languages are mandatory.

Hard Skills

Other Skills

  • Computer Literacy
  • Verbal Communication Skills
  • Adaptability
  • Customer Service
  • Motivational Skills

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