Jobb hjemmefra i solfylte Hellas som norsktalende kundeservicemedarbeider

Patrique Mercier Recruitment JP is excited to announce a opening for a Norwegian-Speaking Customer Service Agent for a prestigous IT-Company in beautiful Greece!

This role not only offers the opportunity to work with cutting-edge technology but also includes a fully paid relocation package to help you make this exciting move.

In this position, you’ll be providing top-tier technical support to our valued Norwegian-speaking customers. Your expertise and dedication will directly impact customer satisfaction as you assist them in navigating their technical challenges and enhancing their user experience. If you are ready to dive into a rewarding career while enjoying the stunning landscapes and rich culture of Greece, we would love to connect with you!

Responsibilities

• Provide exceptional technical support to Norwegian-speaking clients via phone, email, and chat.
• Diagnose and troubleshoot technical issues efficiently, delivering effective solutions.
• Document customer interactions and maintain accurate records in our CRM system.
• Engage with customers to understand their needs and provide tailored support.
• Collaborate with teams to escalate complex issues to ensure customer satisfaction.
• Participate in ongoing training and development to stay updated on products and services.
• Offer insights on customer experiences to improve our service delivery.

Requirements

• Fluency in Norwegian and English, both written and spoken.
• Excellent communication skills with a strong focus on customer service.
• Previous experience in technical support or a related field is an advantage.
• Strong problem-solving and analytical abilities.
• Able to work under pressure and manage multiple priorities effectively.
• A keen interest in technology and a desire to learn.
• Willingness to relocate to Greece and embrace a new lifestyle.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• Fully Paid Training
• Great Salary
• Monthly Events
• Fully Paid Relocation Package ( flight, transfer and hotel )