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Client Account Director

Remote: 
Full Remote
Contract: 
Experience: 
Senior (5-10 years)
Work from: 

Offer summary

Qualifications:

5+ years experience in sales account management, Focus on selling enterprise SaaS solutions, Understanding of AI and Computer Vision in retail, Fluent in English and advanced in French.

Key responsabilities:

  • Identify target retailers for new business
  • Drive incremental revenue from existing clients
  • Build a strong partner ecosystem to co-sell
  • Manage client expectations and service level KPIs
  • Forecast and track key account metrics
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Everseen
1001 - 5000 Employees
See more Everseen offers

Job description

Everseen
A global leader in Edge Computer Vision AI and hyper-automation solutions.

The Client Account Director will drive delivery of new business to new Clients and incremental business to existing clients, through the delivery of high-level enterprise selling processes and high-quality service levels. You will support and most importantly ensure that large retail end customers see value from retaining Everseen as a service provider. 

This is a remote role based out of Spain, Ireland, Romania or Serbia.

What you’ll do
  • The Client Account Director will work closely with the VP Sales EMEA to identify target retailers for new business, drive incremental revenue from existing clients and then generate sales of Everseen’s visual AI platform for loss prevention. 
  • You will set and manage the expectations of the Client with regards to B2B requirements, service level KPIs and be the main contact for the client through the entire life cycle; contact, contract, cash and renewal. 
  • You will build and develop a strong partner eco system in the territory to co-sell together to ensure strong revenue generation and optimize the sales cycle. 
  • You will work closely with the Everseen’s Onboarding team to ensure that project and system installation rollouts are professionally managed and converted into revenue as per forecast.  
  • You will forecast and track key account and revenue forecast metrics. 

  • Reporting To
  • You will be reporting to Everseen’s VP of Sales (EMEA).

  • Collaborating With
  • Your clients single point of contact.
  • Everseen’s Operations department.
  • Everseen’s Revenue team.  

  • Profile and Skills
  • You have 5+ years experience in a sales account management role focused on selling enterprise SaaS solutions to major retailers across EMEA.
  • You have demonstrated success in leading retail client accounts in the EMEA market.
  • You can comprehensively understand clients needs, requirements and can sell based on business outcome. 
  • You possess an excellent knowledge of AI and Computer vision and its use in retail. 
  • You have extensive experience with a consultative selling approach. You are goal oriented and like to exceed ambitious targets. 
  • You have excellent communication skills and you have a proven track record of building key successful relationships externally with clients and partners and internally with teams. 
  • You detect, understand and compile detailed information on client organizations, key decision makers and influencers. 
  • You are comfortable with presenting and pitching to C-Suite clients. 
  • You are a passionate advocate for determining and delivering solutions with a high level of customer satisfaction, focusing on customer experience as a top priority. 
  • You have excellent time management and negotiation skills. 
  • You are fluent in English and advanced in French. 
  • There will be some travel with this role.
  • About Everseen

    Everseen is a leader in vision AI. We are transforming business operations for global retailers, driving measurable business value and improving the customer experience.
     
    We are a dedicated team of inventors, research scientists, engineers, AI experts and retail industry veterans. 
     
    We are trusted by major food, drug, mass, and specialty retailers around the world, including Kroger, Meijer, and Woolworths, and we partner with leading hardware, AI, and cloud computing leaders including NVIDIA, NCR, Lenovo, Microsoft, Google and Dell.
     
    We have created a robust and proven vision AI factory. We are operationalizing vision AI at an unprecedented scale with the largest global footprint of edge AI powered Computer Vision in Retail. 
     
    Founded in 2007 and headquartered in Cork, Ireland, Everseen has over 900 employees globally with European HQ in Cork, Ireland, US HQ in Miami, USA, R&D hubs in Romania, Serbia, Croatia, India and Spain.

     
    Key Numbers

    Top 10
    Trusted by 10 of the top 20 global grocery retailers
     
    160,000+
    Edge AI Endpoints Worldwide
     
    300+ years
    Of Videos Processed Daily
     
    +10x ROI
    Delivering Market's best ROI
     


    Our Commitment

    Everseen is committed to creating an environment where everyone can succeed. Our employees should feel a sense of belonging, have an opportunity to grow their careers, and feel free to be their most authentic selves. Everseen takes great pride in the diversity of its global workforce, and insists upon a safe, inclusive workplace where our differences are our collective strength. We treat each other with dignity, and respect, and require all employees, officers, and directors to seek to understand the importance and value to Everseen of diversity, and inclusion.

    Everseen is committed to creating a safe environment for all employees and has a zero tolerance policy for bias and discrimination of any kind. Our work environment is one without offensive, hostile, or intimidating conduct, whether verbal, written or physical, in nature. Everseen will not tolerate prejudice or discrimination of any kind including without limitation, where based on aspects such as, race, colour, sex, gender, religion, age, family status, disability of any kind, sexual orientation. 

    Required profile

    Experience

    Level of experience: Senior (5-10 years)
    Spoken language(s):
    EnglishEnglishFrench
    Check out the description to know which languages are mandatory.

    Other Skills

    • Relationship Building
    • Verbal Communication Skills
    • Analytical Skills
    • Time Management
    • Goal-Oriented

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