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Technical Writer - Training Content Developer

Remote: 
Hybrid
Contract: 
Experience: 
Mid-level (2-5 years)
Work from: 
Houston (US)

Offer summary

Qualifications:

Bachelor’s degree with 3+ years experience, Strong technical writing and grammar skills, Familiarity with Microsoft Manual of Style, Experience with Jira, Confluence, SharePoint, Practical experience in training development.

Key responsabilities:

  • Produce high-quality documentation and training
  • Collaborate on new product/docs development
  • Author installation, operation, and maintenance manuals
  • Sustain existing documentation with updates and corrections
  • Work with engineering teams to obtain content
Fluence logo
Fluence Sustainable development Large https://fluenceenergy.com/
1001 - 5000 Employees
See more Fluence offers

Job description

About Fluence: Fluence (Nasdaq: FLNC) is a global market leader delivering intelligent energy storage and optimization software for renewables and storage. Our solutions and operational services are helping to create a more resilient grid and unlock the full potential of renewable portfolios. With gigawatts of successful implementations across nearly 50 markets, we are transforming the way we power our world for a more sustainable future. For more information, please visit fluenceenergy.com.
 
OUR CULTURE AND VALUES

We are guided by our passion to transform the way we power our world. Achieving our goals requires creativity, diversity of ideas and backgrounds, and building trust to effect change and move with speed.

We are Leading
Fluence currently has thousands of MW of energy storage projects operated or awarded worldwide in addition to the thousands of MW of projects managed by our trading platform—and we are growing every day.

We are Responsible
Fluence is defined by its unwavering commitment to safety, quality, and integrity.

We are Agile
We achieve our goals and meet our customer’s needs by cultivating curiosity, adaptability, and self-reflection in our teams.

We are Fun
We value the diversity in thought and experience of our coworkers and customers. Through honest, forthcoming, and respectful communications we work to ensure that Fluence is an inclusive and welcoming environment for all. 

As Technical Writer - Training Content Developer, you will be responsible for producing high-quality documentation and training that contributes to the overall success of our Fluence products. In this role, you will:
  • Work collaboratively with new product/program development in creating new technical documents and/or training modules, obtaining an in-depth understanding of our products and what customers need to know to be successful.
  • Author multiple documentation and training packages tied to support Fluence products, with particular focus on datasheets and manuals for installation, commissioning, operation, maintenance, and troubleshooting tasks.
  • Sustain all current documentation by taking on work requests for updates, corrections, and additions needed.
  • Develop a strong understanding of document structure, the subject matter, formal grammar rules, and departmental and industry procedural and stylistic standards.
  • Follow standard guidelines as per International Technical Writing Standards.
  • Work with Engineering and Subject Matter Experts to obtain content.
  • Collaborate with the team to increase efficiency and reduce product development cycle time.

  • What will our ideal candidate bring to Fluence?
  • Bachelor’s degree with 3+ years of technical writing experience.
  • Ability to write clear, easy-to-understand documents depicting highly technical subjects.
  • Good knowledge and understanding of technical writing standards and processes. Familiarity with Microsoft Manual of Style and international technical writing standards.
  • Proven ability to work effectively across multiple teams and projects concurrently, in a global technical business environment.
  • Exhibit excellent grammar and composition skills.
  • Experience using Jira, Confluence & SharePoint.
  • Working knowledge in authoring tools and single-source content development, like Madcap Flare or FrameMaker.
  • Practical experience with Training Development or Learning System.
  • Preferred background in industrial systems and/or clean energy.
  • Fluence IS AN EQUAL OPPORTUNITY EMPLOYER and fully subscribes to the principles of Equal Employment Opportunity to ensure that all applicants and employees are considered for hire, promotion, and job status without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, marital or familial status. 

    Required profile

    Experience

    Level of experience: Mid-level (2-5 years)
    Industry :
    Sustainable development
    Spoken language(s):
    English
    Check out the description to know which languages are mandatory.

    Other Skills

    • Collaboration
    • Training And Development
    • Grammar
    • Verbal Communication Skills

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