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This Way ONward Seasonal Sales Associate - Shoppes @ Chino Hill

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 
California (USA), United States

Offer summary

Qualifications:

Completion of job readiness training at Gap Inc’s nonprofit partners, Effective communication skills, Ability to use technology efficiently, Problem-solving focus on continuous improvement, Capability to handle customer interactions professionally.

Key responsabilities:

  • Engage customers and provide excellent service
  • Educate and inform about products and promotions
  • Support the sales floor and operational processes
  • Promote store loyalty programs to customers
  • Utilize various methods to locate merchandise
Gap Inc. logo
Gap Inc. Retail (Super / Hypermarket) XLarge https://www.gapinc.com/
10001 Employees
See more Gap Inc. offers

Job description

About the Role
In this role, you will engage and connect with our customers by providing excellent customer service. You will be an expert in product and use this expertise to educate, inform, inspire and outfit the customer. You will offer information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently. Your goal is to bring our brand to life for our customers while building brand loyalty and delivering with productivity.
What You'll Do
  • Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately

  • Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration

  • Promote loyalty by educating customers about our loyalty programs

  • Leverage omni channel offerings to deliver a frictionless customer experience

  • Support sales floor, fitting room, check out, back of house, processes as required

  • Courteous and responsive to internal/external request

  • Exchange and verifies job related information to provide support

Who You Are
  • Has successfully completed job readiness training at one of Gap Inc’s nonprofit partners

  • Effective communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals

  • Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required

  • Able to handle customer interactions and potential issues/concerns courteously and professionally

  • Ability to learn procedural knowledge acquired through on-the-job training

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Retail (Super / Hypermarket)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Teamwork
  • Problem Solving
  • Verbal Communication Skills
  • Customer Service

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