The Sales Development Representative (SDR) role is an entry-level hybrid sales job designed to provide you with the teaching and training needed to grow and thrive in SAGE’s U.S. College Sales division. As an SDR you will hone your selling skills, tenacity, focus, and your capacity for communication and collaboration across multiple platforms. You will be a strategic member of our broader sales team, working on projects focused on moving customers into newly revised versions of our content. Additionally—you will be introducing potential customers to new Sage content and trying to tee up sales interviews or demonstrations for our Account Executives. Responsibilities include securing commitments to use Sage content moving into newly revised editions, generating demand for Sage’s textbooks and courseware solutions through outbound cold calling, strategic e-mail outreach, qualifying prospects and setting appointments for our broader sales team, and identifying opportunities for referral selling. Success in the role is defined by an individual’s ability to meet/exceed project metrics, secure customer confirmations to use future editions of our content, move prospects through the sales pipeline to get them ready to hand-off to an Account Executive, and document all activity accurately in our customer relationship management (CRM) database. You will be dealing with a high volume of outreach and communication, so the ability to properly manage your time and priorities will be paramount. On the SDR Team, a growth mindset is crucial: you will be provided with the equipment, tools, training, data, and mentorship opportunities needed to be successful at your job, but it is your commitment to continuously learn and improve that will help you to thrive.
ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:
Join a fun and flexible hybrid workplace headquartered in the Conejo Valley. As a Sales Development Representative you will:
• Make a high volume of outbound phone calls to Sage customers using content moving into new editions
• Generate interest in key technology products such as SAGE Vantage and set discovery appointments and product demonstrations for others
• Help build and refine our sales pipeline with cold calling and strategic e-mail methodology
• Ensure an accurate flow of data is maintained and updated in our Microsoft Dynamics Customer Relations Management system
• Drive high customer satisfaction with a problem-solving attitude and collaborative spirit
• Set follow-up commitments and complete appropriate follow-up in a timely manner
• Learn about SAGE’s U.S. College territories, customers, and competitors, and other aspects of the business that will help you achieve ongoing growth and success
• In-person collaboration is highly valued at SAGE, and we have an expectation of attendance in the Thousand Oaks office at a minimum of two to eight times per month depending on time of year/circumstances
• Some travel to sales meetings may be required
QUALIFICATIONS AND EDUCATION What will you bring to the role?
• A demonstrated record of success in your academic and professional background
• Completion of College Level coursework as a matriculated student in 2 year or 4 year program
• Excellent computer skills, including working knowledge of Microsoft Word, Excel and PowerPoint
• Experience working with Videoconferencing applications such as Microsoft Teams or Zoom
• Exemplary written and oral communication skills
• Superior time management and organizational skills, along with a strong attention to detail
• PREFFERED: 1+ years of sales or customer service in a professional setting
• PREFFERED: Experience interacting with a high volume of clients over the phone
• PREFFERED: Experience working within a CRM
LANGUAGE, ANALYTICAL SKILLS AND SPECIFICATIONS
An ideal SDR candidate would also possess the following:
• Reasoning/problem solving ability
• Ability to set and follow through on priorities • Ability to effectively manage time to meet deadlines and work professionally under pressure
• Ability to plan and manage multiple projects and effectively multi-task
• Effective internal/external customer communication • Effective decision making
• Effective listening, verbal and written communication skills
• Ability to effectively manage time to meet deadlines and work professionally under pressure
• Ability to work with minimal supervision on assigned tasks
If you have a disability and you need any support during the application process, please contact hr.resume@sagepub.com. All qualified applicants are encouraged to apply.
Pay Transparency & Benefits Package:
Sage Publishing is committed to being an inclusive employer where all individuals are treated with fairness and respect. Sage is proud to be an equal opportunity workplace and is an affirmative action employer.
Compensation at Sage is influenced by several factors, including but not limited to skill set, nature and level of experience, qualifications, and other relevant considerations. Please note that the compensation details listed in U.S. role postings reflect the base salary only and do not include bonuses or benefits. Your recruiter can share more about the specific salary range and additional aspects of the compensation/benefits package for this position during the hiring process. If your desired salary falls outside of this range, we hope you'll still apply as there may be other positions that better align.
In addition to compensation, Sage offers a highly competitive and comprehensive PPO medical, dental, and vision care benefits package with SAGE covering most of the premium costs. Unique program benefits that support a healthy life, a company-sponsored anniversary trip every 5 years, a 401(k)-matching program of 100% up to 5% of pay, and other significant meaningful benefits. In alignment with our value for education, Sage offers financial support for bachelor's and graduate-level degree programs as well as learning for personal interest.
Sage offers freedom and autonomy in your day-to-day with hybrid or remote work, depending on the role. Join the nearly 2,000 Sage employees worldwide who deliver products and services that serve to fulfill our noble goal of education and dissemination of knowledge globally. We’d love to meet you!
Diversity, Equity, and Inclusion
Sage Publishing is committed to being an inclusive employer where all individuals are treated with fairness and respect, regardless of age, disability, gender identity, marriage and partnership status, pregnancy and parental responsibilities, race, religion and belief, sex, or sexual orientation.
We believe that diversity is a cornerstone of a vibrant culture. We want Sage to be an organization where the most talented staff and high-potential staff are recruited, have the opportunity to grow, and want to work. We strive to achieve a better representation of diverse talent at all levels, including leadership, across our workforce.
