Product Manager, Digital Enterprise Platforms

Product Managers at Rite Aid will define the product roadmap for their area of ownership in partnership with their stakeholders. This role will collaborate with the relevant UX and Engineering teams to ensure that the user experience is thorough, thoughtful, and impactful for the customer. The Product Manager will build the capabilities to reinforce the benefits of the program offered by Rite Aid and partner experiences to drive customer lifetime value. This role is centered on the customer experience and will work backwards to drive the organization's goals. - Coordinate the intake of inbound feature requests, work with the UX team and stakeholders to define requirements, write user stories, attend scrum meetings, and maintain the backlog with a development team. - Work closely with internal and external teams, specifically Rite Aid’s Marketing, Analytics, Pharmacy, Ecommerce, and IT teams for roadmap prioritization to determine best solutions to bring products to market and analyze performance. - Maintain current knowledge of competitor platforms, technology, and relevant drivers for the Rite Aid business and report progress to leadership.

The associate is responsible for the functions below, in addition to other duties as assigned:

• Serve as the Product Owner for the Pharmacy Services communications roadmap, which includes prioritizing and managing the communications backlog, writing and grooming user stories, leading vendor partners on day to day work-- including campaign set up, and overseeing UAT prior to campaign launch: 40%
• Drive the end to end campaign process, including file set-up/intake, stakeholder reviews across Clinical and Legal, measurement and reporting: 40%
• Define and analyze KPIs and measurement plans to effectively measure communications success and/or optimization opportunities : 10%
• Support efforts associated with our SMS program, including enrollment/opt out, short code management, reporting, and compliance with TCPA rules/regulations: 5%
• Identify emerging technologies that can be tested/implemented: 5%
  
  

Education and/or Experience

Bachelor’s Degree in Arts/Sciences (BA/BS) required.

7 years of experience in product management experience delivering innovative and consumer-facing products that people love. required.

5 years of experience in ecommerce, pharmacy, or other healthcare related fields preferred.

Strong understanding of and experience with technology focused organizations and what it takes to build technical products in an agile + scrum environment. required.

Great verbal and written communication skills. .

Innovative growth mindset. The ability to create innovative new experiences improving adoption, usage, and continued customer engagement to drive better business outcomes. .

The compensation range for this position is $100-130k