Polish-Speaking Customer Support in the Software Sector REMOTE in Greece

Patrique Mercier Recruitment PT is delighted to present a compelling opportunity for a Polish-Speaking Customer Support Representative in the software sector! This remote role, based in Greece, allows you to support Polish-speaking clients while enjoying the benefits of working from home.

As a Polish-Speaking Customer Support Representative, you will assist clients with their software inquiries, providing solutions and ensuring that each interaction is positive and effective. If you have a passion for technology and a dedication to customer service, we want to hear from you!

Responsibilities

• Deliver outstanding customer support to Polish-speaking clients through phone, email, and live chat.
• Efficiently resolve software-related inquiries and issues to ensure customer satisfaction.
• Maintain a thorough understanding of our software products to provide accurate information and assistance.
• Document customer interactions for analysis and continuous improvement of services.
• Collaborate with team members and other departments to create a seamless customer experience.
• Participate in ongoing training to enhance your service skills and product knowledge.

Requirements

• Fluent in Polish (both spoken and written) with exceptional communication abilities.
• Proficient in English, both written and spoken.
• Prior experience in customer support, especially in the software industry, is a plus.
• Strong problem-solving skills focused on ensuring a positive customer experience.
• A professional demeanor paired with a friendly, approachable attitude.
• Ability to thrive in a fast-paced, remote working environment.
• Willingness to work from Greece and embrace the local culture.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )