Dutch-Speaking Customer Support in the Software Industry REMOTE in Greece

Patrique Mercier Recruitment PT is excited to present a dynamic opportunity for a Dutch-Speaking Customer Support Representative in the software industry. This remote position allows you to work from the comfort of your home while catering to clients in Greece and beyond.

In this role, you will assist Dutch-speaking customers by addressing inquiries, resolving software-related issues, and providing detailed information about our products and services. If you have a passion for technology and a commitment to customer satisfaction, we want to hear from you!

Responsibilities

• Deliver exceptional customer support to Dutch-speaking clients through various channels including phone, email, and live chat.
• Quickly address and resolve issues related to our software solutions.
• Maintain a thorough understanding of our software products to offer accurate and helpful information.
• Document customer interactions to support continuous improvement initiatives.
• Collaborate with team members to enhance customer experience and service quality.
• Take part in ongoing training to keep your skills and product knowledge up-to-date.

Requirements

• Fluent in Dutch (both spoken and written) with excellent communication skills.
• Proficient in English, both written and spoken.
• Previous experience in customer support, particularly in the software industry, is preferred.
• Strong problem-solving abilities with a focus on ensuring customer satisfaction.
• A friendly, professional approach that fosters positive customer relationships.
• Ability to thrive in a fast-paced remote work environment.
• Open to learning and adapting to new technologies and processes.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )