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Collections Team Lead - Mexico City, Mexico

Remote: 
Full Remote
Contract: 
Freelance
Experience: 
Senior (5-10 years)
Work from: 
Mexico

Offer summary

Qualifications:

5+ years in Collections or Customer Service, Loan/mortgage industry experience preferred, Fluency in English, verbal and written, Bachelor’s degree in Business or related field preferred, Proficiency in Microsoft Office Suite.

Key responsabilities:

  • Lead team in monitoring loan aging reports
  • Maintain records of collection efforts
  • Contact borrowers with delinquent accounts
  • Review and recommend action on delinquent loans
  • Other projects and duties as assigned
World Business Lenders, LLC logo
World Business Lenders, LLC Financial Services SME https://wbl.com/
201 - 500 Employees
About World Business Lenders, LLC
At World Business Lenders (WBL) Our motto, 'We Lend. You Grow' is simple, yet powerful. We make working capital available to eligible businesses for expansion and growth. WBL was founded by a seasoned team of entrepreneurs with strong track records of launching, financing and growing successful small businesses. We understand what businesses need in terms of working capital, and are well-aware of how little is actually available for small businesses in the current marketplace. WBL understands how additional working capital can help you navigate your business to maximum success. Our unique approach to lending makes your business the focal point for loan decisions. Instead of concentrating on personal assets and a business owner's credit score, we believe the history and financial performance of your business should outweigh all other factors in our decision making process. WBL bases each loan decision on your business’s ability to make affordable daily payments to satisfy the loan. While there are many challenges small business owners face, WBL believes access to working capital shouldn't be one of them. WBL's sole focus is making loans to small businesses. This is all we do! We Lend. You Grow.
See more World Business Lenders, LLC offers

Job description

About World Business Lenders (www.wbl.com)

World Business Lenders (WBL) provides general purpose short-term real estate collateralized commercial loans to a broad customer base comprised of small and medium sized businesses throughout the United States that lack access to traditional funding.

WBL is a U.S.-based company with a 100% remote workforce.

This is a remote Contract/Consultant position. Generally, working hours will be 9:00am-6:00pm Eastern, Monday through Friday, although hours worked may be greater based upon operational requirements. The job requires excellent oral and written command of the English language. Resumes must be submitted in English.

Job Description:

We are seeking a detail-oriented and experienced Collections Team Lead to join our Loan Collections team. The ideal candidate will have a strong background in collections, outstanding analytical skills, and the ability to collaborate effectively with internal and external stakeholders. The Collections Team Lead will play a key role in managing the company's receivables and ensuring timely and accurate resolution of outstanding balances.

Essential Functions:

  • Lead the team with monitoring loan aging reports to identify troubled accounts.
  • Maintain thorough records of collection efforts and status of accounts.
  • Contact borrowers with delinquent accounts and solicit payment.
  • Review severely delinquent loans and recommend migration to non-performing status when collection efforts are no longer productive.
  • Other projects and duties as assigned.

Requirements

  • 5+ years experience Collections, Customer Service, or related field
  • Loan/mortgage industry experience preferred.
  • 100% fluency in English, with exceptional English verbal and written communication skills
  • Bachelor’s Degree (four year college or technical school) in Business Administration, Finance, Economics or a related field preferred.
  • Experience with Microsoft: Outlook, Excel, Word, PowerPoint and Teams is required.
  • Ability to prioritize effectively and meet deadlines.
  • Excellent attention to detail.
  • You must have your own laptop or desktop to use (the company does not supply equipment).

Benefits

  • Contract/Consultant position
  • DOE
  • 11 US Paid Holidays

Required profile

Experience

Level of experience: Senior (5-10 years)
Industry :
Financial Services
Spoken language(s):
EnglishEnglish
Check out the description to know which languages are mandatory.

Hard Skills

FinanceEconomicsHuman CommunicationMicrosoft Teams

Other Skills

  • Microsoft Outlook
  • Collections
  • Collaboration
  • Analytical Skills
  • Microsoft Excel
  • Microsoft PowerPoint
  • Record Keeping
  • Business Administration
  • Customer Service
  • Detail Oriented
  • Prioritization
  • Microsoft Word
Are you interested?

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