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Patient Success Specialist

Remote: 
Full Remote
Contract: 
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Offer summary

Key responsabilities:

  • Engage with prospective patients.
  • Support patients in gaining referrals.
  • Outline services and eligibility criteria.
  • Build trust with prospective patients.
  • Guide patients through the enrollment process.
Oviva logo
Oviva SME https://oviva.com/
501 - 1000 Employees
HQ: Zurich
See more Oviva offers

Job description

Why Oviva?

To build a healthier future for all, our mission is to provide the most accessible and effective care to people living with weight-related conditions. Why? Because everyone deserves their healthiest self. By blending behavioral change therapy with our unique technology, incredible team of passionate individuals, and innovative company culture, we are creating affordable and accessible app-based healthcare programs to tackle diet-related health conditions such as obesity and type 2 Diabetes. Our proven strategy has helped us become the award-winning and largest digital health provider, treating diet-related conditions in Europe. We operate within the healthcare systems to give people access to the medical care they need. We are rapidly expanding across Europe including the UK, Switzerland, Germany, and France. You will be joining an organization that has treated 500.000 people to date and is continuing to scale up.

The Role:

The Patient Success Specialist is a key role within the newly-formed Patient Success team and will have the opportunity to significantly contribute to the economic success of the Oviva Clinic UK (Patient Choice framework).

You will be responsible for engaging with prospective patients and supporting them to gain a referral for our weight-management healthcare services. You will play a crucial role in ensuring prospective patients understand the benefits of our programs by building trust, outlining the service available and eligibility criteria, and guiding them through the enrolment process.

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Problem Solving
  • Teamwork
  • Verbal Communication Skills
  • Relationship Building

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