Referrals Admin Assistant

Our client is an Australian company providing trusted medication management services to elevate healthcare safety and clinical outcomes.

They are now looking to hire a Referrals Admin Assistant to support their growing team and streamline their referral process.

Job Responsibilities:

• Manage and process General Practitioner (GP) referrals.
• Prioritise and scoop eligible resident referrals for further action.
• Maintain and update referral trackers and audit records.
• Liaise with case managers to chase outstanding referrals and streamline referral pack processing.
• Ensure efficient flow and management of referral packs.

Requirements

• Proficient in Microsoft Office Suite (Excel, Word, Outlook).
• Excellent communication and customer service skills.
• Organized and detail-oriented, with the ability to multitask in a high-volume environment.
• Positive, can-do attitude and patience when dealing with multiple stakeholders.
• Experience with Excel data entry and familiarity with bespoke applications.

Benefits

• ​Permanent work-from-home set-up
• Dayshift (Australian business hours)
• Full-time job
• HMO
• Paid leave
• Christmas Bonus equivalent to 1 month's wage (pro-rata)