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Consents Admin Assistant

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Strong command of English language, Excellent customer service skills, Proficient in Microsoft Office Suite, Administrative efficiency and organization, Experience with GP interaction preferred.

Key responsabilities:

  • Manage consents tracker for processing
  • Process emails related to consents
  • Transfer referral packs to the consents tracker
  • Create MF001 packs for pharmacists
  • Communicate with Next of Kin for consents
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Virtual Staff 365 Management Consulting Scaleup https://www.virtualstaff365.com.au/
51 - 200 Employees
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Job description

Our client is an Australian company providing trusted medication management services to elevate healthcare safety and clinical outcomes.

They are now looking for a Consents Admin Assistant to join their growing team.

Job Responsibilities:

  • Manage the consents tracker/flow to ensure timely processing.
  • Process and respond to emails related to consents.
  • Transfer referral packs from the HO tracker to the consents tracker.
  • Prepare and create MF001 packs to send to pharmacists.
  • Communicate with Next of Kin via SMS and phone to obtain consents.
  • Complete and upload consent forms.

Requirements

  • Strong command of the English language.
  • Excellent customer service and communication skills.
  • Well-organized with efficient administrative abilities.
  • Comfortable with Microsoft Office Suite (Outlook, Excel, Word) and willing to learn bespoke software.
  • Previous experience with GP interaction is an advantage.
  • Ability to work under pressure in a high-volume environment with a positive, can-do attitude.

Benefits

  • ​Permanent work-from-home set-up
  • Dayshift (Australian business hours)
  • Full-time job
  • HMO
  • Paid leave
  • Christmas Bonus equivalent to 1 month's wage (pro-rata)

Required profile

Experience

Industry :
Management Consulting
Spoken language(s):
EnglishEnglish
Check out the description to know which languages are mandatory.

Hard Skills

Other Skills

  • Verbal Communication Skills
  • Calmness Under Pressure
  • Customer Service
  • Organizational Skills
  • Microsoft Office
  • Willingness To Learn

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