Customer Service Representative for Swedish Speakers - Work From Greece

Patrique Mercier Recruitment is pleased to announce an exciting opportunity for a Customer Service Representative for Swedish Speakers, with the option to work from sunny Greece. If you are passionate about delivering exceptional customer service and are fluent in Swedish, we want to hear from you!

In this role, you will be responsible for assisting our Swedish-speaking customers by responding to their inquiries, resolving issues, and ensuring a top-notch customer experience. Your strong communication skills and commitment to service excellence will be key components of your success.

Key Responsibilities

• Manage customer inquiries via phone, email, and chat in Swedish and English
• Provide detailed information about products and services while assisting customers
• Effectively resolve customer complaints and ensure timely follow-ups
• Maintain accurate records of customer interactions
• Collaborate with team members and other departments to improve service quality
• Stay informed about company policies and product offerings to assist customers effectively

Requirements

• Fluency in Swedish and English, both written and spoken
• Previous experience in customer service is advantageous
• Strong communication and interpersonal skills
• Excellent problem-solving abilities and a customer-centric mindset
• Able to manage multiple inquiries and prioritize tasks effectively
• Detail-oriented with a commitment to delivering high-quality service
• Proficient in using computer systems and customer service applications

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )