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German-Speaking Customer Support Remote (Greece-based) + Relocation Package

Remote: 
Full Remote
Contract: 
Full time
Experience: 
Entry-level / graduate
Work from: 
Greece

Offer summary

Qualifications:

Fluency in German, both spoken and written, Proficient in English, written and spoken, Previous experience in customer support preferred, Excellent problem-solving skills, Willingness to relocate to Greece.

Key responsabilities:

  • Provide high-quality customer support via phone, email, and chat
  • Resolve customer inquiries and concerns promptly
  • Maintain thorough understanding of products and services
  • Document customer interactions for improvement identification
  • Collaborate with teammates to enhance customer experience
Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
About Patrique Mercier Recruitment
Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in other countries. We specialize in the following industries: social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our recruitment process ensures that we match the best candidates with the right employers. Contact us to learn more about how we can help you find your dream job abroad."
See more Patrique Mercier Recruitment offers

Job description

Patrique Mercier Recruitment PT is thrilled to announce a comprehensive opportunity for a German-Speaking Customer Support Representative! This remote position is designed for candidates based in Greece and includes a generous relocation package, making it an ideal choice for those looking to enhance their career while experiencing life in a beautiful country.

As a German-Speaking Customer Support Representative, you will provide exceptional support to our German-speaking clients. Your responsibilities will include handling inquiries, resolving issues, and ensuring that every customer interaction is positive and efficient. If you're eager to make a difference and embrace a new professional chapter, we want to hear from you!

Responsibilities
  • Provide high-quality customer support to German-speaking clients through various channels like phone, email, and chat.
  • Address and resolve customer inquiries and concerns in a timely manner.
  • Maintain a thorough understanding of our products and services to deliver accurate information.
  • Document customer interactions to help identify and implement improvements.
  • Work collaboratively with teammates to enhance the customer experience.
  • Participate in ongoing training to stay updated on product knowledge and improve service skills.

Requirements

  • Fluent in German (both spoken and written) with exceptional communication skills.
  • Proficient in English, both written and spoken.
  • Previous experience in customer support or a similar role is preferred.
  • Excellent problem-solving skills with a focus on customer satisfaction.
  • A friendly, professional attitude and strong interpersonal skills.
  • Ability to thrive in a fast-paced, remote work environment.
  • Willingness to relocate to Greece, with a comprehensive relocation package provided.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
EnglishGermanEnglish
Check out the description to know which languages are mandatory.

Hard Skills

Customer SupportProject CollaborationRemote OperationLanguage Arts

Other Skills

  • Problem Solving
  • Verbal Communication Skills
  • Social Skills
Are you interested?

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