Offer summary

Qualifications:

Fluent in German (verbal and written), Proficient in English (spoken and written), Experience in technical support preferred, Strong analytical and problem-solving skills, Willingness to relocate to Greece.

Key responsabilities:

Provide high-quality technical support to customers

Identify and resolve technical issues via communication channels

Educate clients on maximizing technology product usage

Maintain records of support interactions for improvement

Collaborate with engineering teams to resolve complex issues

Job description

Patrique Mercier Recruitment PT is excited to announce a fantastic opportunity for a German Speaking Technical Support role in Greece, with fully paid relocation! If you have a passion for technology and are looking to elevate your career in a vibrant and beautiful country, this is the perfect role for you.

As a German Speaking Technical Support Specialist, you will engage directly with our valued customers, providing expert assistance in utilizing our cutting-edge technology solutions. Your role will involve troubleshooting technical issues, ensuring client satisfaction, and assisting with their cloud service needs. Seize this chance to work in an inspiring environment while developing your technical skills!

Responsibilities

Offer high-quality technical support to German-speaking customers regarding our technology solutions.
Identify and resolve technical issues professionally via various communication channels.
Educate clients about our products, enabling them to maximize their use of technology.
Maintain records of support interactions and solutions for continuous improvement.
Collaborate with engineering teams to escalate and resolve complex issues.
Engage in ongoing training sessions to enhance your technical expertise.

Requirements

Fluent in German (both verbal and written) with excellent interpersonal skills.
Proficient in English, both spoken and written.
Experience in technical support or related fields is preferred.
Strong analytical and problem-solving skills.
Ability to thrive in a fast-paced, customer-oriented environment.
Positive attitude, proactive approach, and a commitment to customer satisfaction.
Willingness to relocate to Greece, with all relocation expenses covered by the company.

Benefits