Offer summary

Qualifications:

Fluent in German (spoken and written), Proficient in English (spoken and written), Experience in customer service is preferred, Strong problem-solving abilities, Ability to work effectively remotely.

Key responsabilities:

Provide high-quality support to clients

Manage inquiries via phone, email, chat

Resolve issues prioritizing customer satisfaction

Maintain knowledge of products and services

Document interactions for continuous improvement

Job description

Are you a German speaker looking for an exciting career opportunity while living in a picturesque location? Patrique Mercier Recruitment PT is thrilled to offer a German Speaking Customer Support Agent position, allowing you to work remotely from Greece, complete with a generous relocation package! This is a fantastic chance to advance your career while enjoying the beautiful landscapes and rich history of Greece.

As a German Speaking Customer Support Agent, you will be a key player in delivering exceptional support to our German-speaking clients. Your responsibilities will involve managing customer inquiries, resolving issues, and ensuring a stellar customer experience. If you are passionate about customer service and have a proactive approach to problem-solving, this role is perfect for you. Join our dedicated team and embark on this rewarding journey with us!

Responsibilities

Provide high-quality customer support to German-speaking clients.
Manage customer inquiries through various channels including phone, email, and chat.
Resolve issues effectively while prioritizing customer satisfaction.
Maintain up-to-date knowledge of the company's products and services.
Document customer interactions and feedback for continuous improvement.
Collaborate with team members to enhance the overall customer experience.
Participate in ongoing training and personal development opportunities.

Requirements

Fluent in German (both spoken and written) with excellent communication skills.
Proficient in English, both spoken and written.
Experience in customer service or similar roles is preferred.
Strong problem-solving abilities and capability to manage various customer inquiries.
Effectiveness in a remote working environment.
A friendly demeanor and commitment to providing exceptional customer service.
Willingness to relocate to Greece and embrace a new cultural experience.

Benefits