Technical Writer

Who are we?

We at Movemedical make the world’s best software solution for medical device companies. We are looking for a dedicated information technology Technical Writer to join our team. In this role, you will be creating documentation that explains how our system works for various internal and external audiences. If you have a solid background in documentation and writing, along with a strong grasp of technology and business processes, this position is ideal for you. Your focus will be on producing clear, concise, and thorough documentation about our software products.

We hire smart, tenacious people and give them the opportunities they need to grow as team members and leaders. Our development process is built for remote teams and facilitates communication and trust. As a small company with big ambitions, we see and recognize the impact of every person on our team.

We are team-oriented and want each other to be successful; we pull together to accomplish our goals. Glassdoor gives us a 4.3/5.0 and Inc. put us on its Best Places to Work Editor's List in 2019.

Who are you?

You're someone who thrives in a fast-paced and dynamic environment, showing adaptability and a proactive approach to your work. You are eager to learn and take on new challenges. You communicate effectively with stakeholders, possess a strong interest in technology, excel in problem-solving, adapt well to changing expectations, and are well-organized in managing multiple projects. You display a drive to continually expand your technical knowledge. Most importantly, you are open to learning new technologies as the company's needs evolve.

What will you do?

• Documentation (Platform Focus)

• Develop and maintain comprehensive documentation focused on standardizing processes, configurations, and guidelines for our platform.
• Ensure all documentation adheres to established standards for all off-the-shelf products.
• Regularly audit and update existing documentation to align with platform upgrades and organizational changes.

• Technical Documentation (Internal)

• Collaborate with engineering, QA, training, and sales teams to write and update detailed technical documentation on both existing and new platform features.
• Translate complex technical information into clear, concise documentation that is accessible for internal stakeholders, including client engagement and training teams.
• Create and maintain a repository of knowledge for platform features, ensuring that internal teams are equipped with up-to-date resources.

• Customer Documentation (External)

• Create release notes for new platform features, ensuring that internal teams and external stakeholders are informed.
• Work closely with product and development teams to accurately capture and document changes for each release cycle.
• Ensure customer-facing documents are clear, consistent, and easy to reference for both internal teams and external stakeholders.

What skills and experience do we expect you to have?

• You have proven experience as an IT Technical Writer (or similar role) in the technology field, showcasing a strong understanding of technical concepts, software development, and engineering processes, with more than 3 years of experience.
• You possess excellent written and verbal communication skills, with the ability to simplify complex technical information effectively.
• You have proficiency in software tools relevant to content creation and publishing.
• You exhibit collaboration & problem-solving skills, being able to work independently and collaboratively, with the capacity to manage multiple tasks and meet deadlines.
• You demonstrate adaptability, capable of working under pressure and handling tight deadlines, with experience in Agile development methodologies and knowledge of technology and software development tools.

What character traits do we value?  

• Hungry - we eagerly own problems and take on new challenges without being asked  
• Humble - we emphasize the team over self and seek collective success over individual status
• Strong - we are self-aware, seek and accept feedback, and can engage in crucial conversations

Benefits and Perks  

• Amazing team - everyone at Movemedical is helpful and wants you to be successful  
• Grow with the company - as a member of a small, fast-growing startup, you will have many opportunities to level-up in your career 
• Flexible PTO  
• Monthly snack stipend 
• Work from home  
• Comprehensive benefits package  
• 401k matching