Program Manager – Position Control

POSITION SUMMARY:

The Program Manager of Position Control will report to the Senior Manager of Workforce and Productivity to execute end user support and maintenance of BMC’s workforce management approach. He/She will work collaboratively with the Senior Manager as well as colleagues across finance, clinical, and non-clinical functions to ensure BMC’s workforce management goals are met. The Program Manager of Position Control will manage the weekly position control process, including working with department managers to ensure they’re supported, collecting/consolidating updates in relation to requisitions, and following up when necessary, after senior leadership review. In addition, He/She will be responsible for taking meeting minutes, tracking follow-ups, and meeting all other administrative needs of the workforce management processes.

Position: Program Manager

Department: Position Control       

Schedule: Full Time

ESSENTIAL RESPONSIBILITIES / DUTIES:

• The individual manages the agenda for and participates in meetings and committees that include discussion about strategic and operational workforce planning in relation to position control.
• Takes meeting minutes, tracks follow-ups, sends calendar invites, and meets all other administrative needs of the labor-management processes in relation to position control.
• Manages the weekly position control process, including working with department managers to ensure they’re supported, collecting/consolidating updates in relation to requisitions, and following up, when necessary, after senior leadership review.
• Responsible for ensuring data reports from Workday are shared as needed.
• Tracks open requisitions against current department productivity and budgeted FTEs.
• Completes weekly Position Control file that is to be shared at the Hospital Finance Review Committee (FRC)
• Support managers with analysis and administrative help as needed.
• Develops understanding of Boston Medical Center (BMC) data, including human resource, productivity and hospital budgets.
• Works closely with HR to ensure HR systems support the needs of the position control process.
• Partners with HR colleagues on the wage increase, promotions and bonuses process.
• Project manages ongoing and new projects in relation to Position Control goals.
• Provides analytical and technical support for Senior Manager, Workforce and Productivity to help drive effective labor management.
• Completes slides as necessary for labor meetings in relations to position control work.
• Tracks and reports out on relevant metrics in relation to position control, for example tracking newly approved positions that were not in current years budget.
• Assists hospital managers and directors in navigation and use of Workday in relation to the Position Control form process.
• Assists in training and development of training materials for Position Control initiatives and processes.

Must adhere to all of BMC’s RESPECT behavioral standards.

(The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job.  The above is not intended to represent an exhaustive list of accountable duties and responsibilities required).

JOB REQUIREMENTS

EDUCATION & EXPERIENCE:

• Bachelor’s degree required. Finance degree or healthcare degree a plus.
• At least 3-5 years in a healthcare environment in an analyst or human resource role preferred, which involves managing discrete processes end-to-end, collaborating with clinical and non-clinical hospital stakeholders, and detailed project tracking/management
• Experience with clinical and non-clinical operations preferred
• Experience with data analysis preferred
• Experience with project management and administrative tasks preferred
• Must adhere to all of BMC’s RESPECT behavioral standards.

KNOWLEDGE AND SKILLS:

• Excellent detail orientation and organizational skills that lead to the effective planning and management of processes/projects
• Proven ability to learn quickly and adapt to new environments
• Team player with enthusiasm, good judgment, and the ability to solve problems effectively
• Requires interpersonal skills to effectively work and communicate with all levels of Management inside and outside Finance
• Ability to interpret financial data and operating metrics
• Proven ability to make decisions and work independently
• Ability to handle sensitive and confidential matters
• Excellent written and verbal communication skills
• Advanced proficiency with Microsoft Office applications (i.e. MS Word, Excel, PowerPoint, Outlook), web browsers
• Experience with/exposure to Workday a plus

Equal Opportunity Employer/Disabled/Veterans