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This Way ONward Seasonal Sales Associate - Manning T/C

Remote: 
Full Remote
Contract: 
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Offer summary

Qualifications:

Completed job readiness training, Effective communicator with technology proficiency, Experienced in customer service, Problem solver focused on improvement, Able to learn through on-the-job training.

Key responsabilities:

  • Engage customers and provide excellent service
  • Educate customers about products and promotions
  • Assist in locating merchandise efficiently
  • Support various sales floor processes
  • Promote loyalty programs effectively
Gap Inc. logo
Gap Inc. Retail (Super / Hypermarket) XLarge https://www.gapinc.com/
10001 Employees
See more Gap Inc. offers

Job description

About the Role
In this role, you will engage and connect with our customers by providing excellent customer service. You will be an expert in product and use this expertise to educate, inform, inspire and outfit the customer. You will offer information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently. Your goal is to bring our brand to life for our customers while building brand loyalty and delivering with productivity.
What You'll Do
  • Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately

  • Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration

  • Promote loyalty by educating customers about our loyalty programs

  • Leverage omni channel offerings to deliver a frictionless customer experience

  • Support sales floor, fitting room, check out, back of house, processes as required

  • Courteous and responsive to internal/external request

  • Exchange and verifies job related information to provide support

Who You Are
  • Has successfully completed job readiness training at one of Gap Inc’s nonprofit partners

  • Effective communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals

  • Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required

  • Able to handle customer interactions and potential issues/concerns courteously and professionally

  • Ability to learn procedural knowledge acquired through on-the-job training

Required profile

Experience

Industry :
Retail (Super / Hypermarket)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Problem Solving
  • Verbal Communication Skills
  • Customer Service
  • Teamwork

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