Offer summary
Qualifications:
Fluent in Portuguese (spoken and written), Proficient in English (spoken and written), Previous experience in customer service is beneficial, Excellent problem-solving abilities, Able to excel in dynamic work environments.
Key responsabilities:
- Deliver outstanding customer service to clients
- Handle inquiries through phone, email, and chat
- Resolve customer issues efficiently
- Maintain knowledge of products and services
- Collaborate with team members for customer experience