Offer summary

Qualifications:

Fluent in Icelandic (spoken and written), Proficient in English (spoken and written), Previous customer service experience preferred, Strong problem-solving skills, Willingness to relocate to Greece.

Key responsabilities:

Deliver outstanding customer service to clients

Handle inquiries via phone, email, chat

Effectively resolve customer issues and complaints

Maintain understanding of products and services

Document interactions and provide feedback for improvement

Job description

Are you an Icelandic speaker looking for a fresh start in a breathtaking location? Patrique Mercier Recruitment PT is excited to offer Icelandic Speaking Customer Service roles in Greece, complete with a fully paid relocation package! This is a fantastic opportunity to work in a dynamic environment while experiencing the rich culture and stunning landscapes of Greece.

As an Icelandic Speaking Customer Service Representative, you will be the key point of contact for our Icelandic-speaking clients, providing them with exceptional support and assistance. Your responsibilities will include managing inquiries, resolving issues, and ensuring customer satisfaction across various communication channels. This role is perfect for individuals who are dedicated to customer service and eager to make a positive difference while experiencing a new culture. Join our team and enjoy the benefits of a fully supported relocation process as you embark on this exciting journey!

Responsibilities

Deliver outstanding customer service to Icelandic-speaking clients.
Handle inquiries via phone, email, and chat channels with professionalism.
Effectively resolve customer issues and complaints to ensure satisfaction.
Maintain a thorough understanding of products and services available.
Document interactions with customers and provide feedback for continuous improvement.
Work collaboratively with team members to enhance the overall customer experience.
Participate in training sessions to develop skills and product knowledge.

Requirements

Fluent in Icelandic (both spoken and written) with strong communication skills.
Proficient in English, both spoken and written.
Previous experience in customer service or a similar role is preferred.
Strong problem-solving skills and ability to manage a variety of customer inquiries.
Able to thrive in a fast-paced and dynamic work environment.
A positive attitude with a genuine desire to assist others.
Willingness to relocate to Greece and embrace a new cultural experience.

Benefits