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German Speaking Customer Service-Work from Home in Greece (Relocation pkg incl.)

Remote: 
Full Remote
Contract: 
Experience: 
Entry-level / graduate
Work from: 

Offer summary

Qualifications:

Fluent in German (spoken and written), Proficient in English (spoken and written), Prior customer service experience preferred, Strong problem-solving capabilities, Self-driven and able to work remotely.

Key responsabilities:

  • Provide exceptional support to clients
  • Manage inquiries through various channels
  • Resolve issues professionally and timely
  • Document interactions for quality assurance
  • Engage in continuous skill development
Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
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Job description

Are you a German speaker eager to work from home in the beautiful surroundings of Greece? Patrique Mercier Recruitment PT is thrilled to offer a German Speaking Customer Service position with the options of remote work and a fully paid relocation package! This is a fantastic opportunity to enjoy Greek culture while providing top-notch support to our clients.

As a German Speaking Customer Service Representative, you will be responsible for addressing inquiries and resolving issues for our German-speaking clients. Your primary goal will be to ensure customer satisfaction while working from the comfort of your own home. This role is perfect for self-motivated individuals passionate about delivering excellent service. Join our team and take advantage of our comprehensive relocation support as you start an exciting new chapter in Greece!

Responsibilities
  • Provide exceptional customer service to German-speaking clients from your home office.
  • Manage inquiries and support requests through phone, email, and chat channels.
  • Resolve customer complaints and issues in a timely and professional manner.
  • Keep up-to-date with product knowledge to assist clients effectively.
  • Document customer interactions and feedback for ongoing quality assurance.
  • Collaborate with colleagues to enhance the overall customer experience.
  • Engage in online training to continuously develop your skills.

Requirements

  • Fluent in German (both spoken and written) with excellent communication skills.
  • Proficient in English, both spoken and written.
  • Prior experience in customer service or a related field is preferred.
  • Self-driven with strong problem-solving capabilities.
  • Able to work efficiently in a remote environment.
  • Possess a positive attitude and a genuine passion for helping others.
  • Willingness to relocate to Greece and experience a new cultural landscape.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
EnglishGermanEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Problem Solving
  • Verbal Communication Skills
  • Self-Motivation
  • Customer Service

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