Offer summary
Qualifications:
Fluent in Italian and English, Prior experience in customer support preferred, Strong communication skills, Excellent organizational skills, Self-motivated for remote work.Key responsabilities:
- Deliver exceptional support via phone, email, and chat.
- Identify and resolve client inquiries effectively.
- Document interactions and maintain records in CRM.
- Collaborate to improve service processes.
- Participate in training sessions for product updates.