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Italian Speaking Customer Support Specialist - Relocation to Greece - Remote in

Remote: 
Full Remote
Contract: 
Full time
Experience: 
Entry-level / graduate
Work from: 
Greece, Belgium

Offer summary

Qualifications:

Fluent in Italian and English, Prior experience in customer support preferred, Strong communication skills, Excellent organizational skills, Self-motivated for remote work.

Key responsabilities:

  • Deliver exceptional support via phone, email, and chat.
  • Identify and resolve client inquiries effectively.
  • Document interactions and maintain records in CRM.
  • Collaborate to improve service processes.
  • Participate in training sessions for product updates.
Patrique Mercier Recruitment logo
Patrique Mercier Recruitment Human Resources, Staffing & Recruiting Small startup http://www.patriquemercierrecruitment.com/
2 - 10 Employees
About Patrique Mercier Recruitment
Patrique Mercier Recruitment is the leading agency for candidates seeking jobs in their native language, in other countries. We specialize in the following industries: social media, gaming, healthcare, retail & e-retail, travel, automotive, financial, insurance, energy, and telecommunications. Our recruitment process ensures that we match the best candidates with the right employers. Contact us to learn more about how we can help you find your dream job abroad."
See more Patrique Mercier Recruitment offers

Job description

Patrique Mercier Recruitment JP is excited to announce an opening for an Italian Speaking Customer Support Specialist with a unique opportunity for full relocation to beautiful Greece! This position allows you to work remotely while being part of a dynamic team in a stunning Mediterranean setting. If you are passionate about providing excellent customer service and want to enhance your career in an engaging and supportive environment, this role is made for you.

As a Customer Support Specialist, you will assist Italian-speaking clients with their inquiries and issues, ensuring a smooth and satisfying experience. This is the perfect chance to work in a job that truly makes a difference while enjoying the benefits of living in Greece!

Key Responsibilities
  • Deliver exceptional customer support to Italian-speaking clients via various channels including phone, email, and chat.
  • Identify and resolve client inquiries effectively, ensuring a high level of satisfaction.
  • Document all interactions and maintain accurate records in the CRM system.
  • Collaborate with team members to improve service processes and enhance client experiences.
  • Actively participate in training sessions to stay updated on products and services.
  • Provide constructive feedback to help enhance customer support operations.
  • Foster a positive remote work culture, encouraging teamwork and communication.

Requirements

  • Fluent in Italian and English, both written and spoken.
  • Prior experience in customer support or a related field is preferred.
  • Strong communication and customer service skills.
  • Ability to troubleshoot and resolve issues in a timely manner.
  • Self-motivated and capable of working independently in a remote environment.
  • Excellent organizational skills and attention to detail.
  • Open to relocating to Greece and embracing a new cultural experience.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

Required profile

Experience

Level of experience: Entry-level / graduate
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
EnglishItalianEnglish
Check out the description to know which languages are mandatory.

Hard Skills

Speech FluencyMicrosoft Dynamics CRMProject CollaborationCustomer SupportRemote Operation

Other Skills

  • Problem Solving
  • Customer Service
  • Organizational Skills
  • Verbal Communication Skills
Are you interested?

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