National Medical Director at Eleanor Health

Reporting directly to our Co-Founder & Chief Medical Officer, the National Medical Director exercises extensive independent judgment in the planning, developing, implementing, and administering of medical programs.

This position requires up to 25% travel, strong leadership and organizational skills, ability to work from a home office or clinic office location, and demonstrated ability with clinical expertise, clinical workflow design and implementation, change management, people management, financial management and quality of care management.

Responsibilities:

Provide direct community member care for 20% of your time; administrative leadership 80% of your time
Provide direct oversight and support as well as prioritize and delegate work of Regional Medical Leaders and National Supervising Psychiatrists
Develop and implement the national recruitment, engagement, retention and training strategy for the medical team
Establish medical program objectives, goals, and priorities and determine operating policies and implementation methods within the context of overall company policies and guidelines
Monitor regulatory and industry-changes and revise medical policies and workflows as necessary to ensure regulatory compliance, highest quality care and competitive advantage
Conduct team meetings and conferences with cross-functional medical, clinical and administrative leaders to discuss operating problems, organization, budgetary matters, personnel matters, technical problems, and the status of programs and projects
Be accountable for national performance on medical care team well-being, quality of care, care model fidelity, clinical outcomes, medical team utilization, productivity and health equity
Lead cross-functional strategic projects to design and improve enterprise-wide medical workflows
Serve as the principal liaison to various functional departments
Champion and support change management initiatives for clinical and operational changes
Serve as subject matter expert for data, product and technology strategy and implementation
Engage in thought leadership and external representation of Eleanor Health
Cultivate and nourish strategic external partner relationships

You'll be a good fit if you:

Care deeply about care team well-being, community member satisfaction, clinical outcomes, whole-person care, harm reduction, innovation and health equity
Hold an active, unencumbered medical license in at least one state
Are Board Certified in Addiction Medicine or Addiction Psychiatry or have at least 10 years experience providing SUD care
Have practiced direct clinical care in the last 5 years
Have expertise in managing co-occurring complex medical, mental and social health conditions in individuals with SUD
Have at least ten years experience in a medical leadership role
Have lead teams of 15 or more clinicians
Are passionate about data-driven performance management
Have experience in an integrated physical/mental healthcare setting
Have held responsibility for clinical and financial performance of a medical program
Have experience overseeing multi-state medical care delivery
Are passionate about empowering clinical team members to understand and meet/exceed care delivery and financial performance expectations
Have experience serving on interdisciplinary teams and enjoy working in a collaborative environment
Enjoy finding opportunities to improve processes, working cross-functionally to develop solutions, and communicating those opportunities to peers & leaders in an actionable and collaborative way
Enjoy owning strategic cross-functional projects from idea to execution to continuous improvement
Are skilled at delegation
Enjoy developing future medical leaders
Are technically savvy and excited about tech and data innovation in SUD care
Are metric-driven
Are able to work from home-office or local Eleanor clinic
Enjoy and are able to travel to Eleanor markets
Enjoy thought leadership and building strategic partner relationships

Valued characteristics and skills include:

Compassionate and passionate
Strong interpersonal skills
Effective communication & high responsiveness
Innovative and critical thinking skills
Excellent organizational skills
Excellent delegation skills
Excellent change management skills
Excellent operational skills
Ability to balance future goals and present needs by making necessary tradeoffs
Ability to write clear standardized operational policies and procedures

The compensation offered depends on a variety of factors, which may include, as applicable, the applicant’s qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the applicant lives and/or from which they will perform the job. Candidates in CA, WA, NV, CO, NY, CT, RI and MD will not be considered.

Eleanor Health offers a generous benefits package to full-time employees, which includes:

Generous Paid Time Off (prorated for new employees) - unplug, relax, and recharge!
- 12 Vacation days
- 12 Wellness (Sick) days
- 3 Floating holidays
- 9 Company-observed holidays
- Jury Duty, Voting Leave, and other forms of paid time off may be available
Eleanor-paid medical and dental insurance plans, with affordable vision coverage - We are a health first company, and we strive to make our plans affordable and accessible.
401(k) plan with 3% match - We are excited to be able to support the long-term financial well-being of our team in a way that reinforces Eleanor’s commitment to equity.
Short-term disability - We understand that things happen, we want you to feel comfortable to take time to get better.
Long Term Disability - Picks up where Short Term Disability leaves off (employee paid).
Life Insurance - Both Eleanor and employee-paid options are available.
Family Medical Leave - Eleanor Health’s Paid Family & Medical Leave (“PFML”) is designed to provide flexibility and financial peace of mind for approved family and medical reasons such as the birth, adoption, or fostering of a child, and for serious health conditions that you or a family member/significant other might be facing.
Wellness Perks & Benefits - Mental Health is important to us and we want our employees to have the accessibility you deserve to talk things through, zen with a mindfulness app, or seek assistance from health advocates

Mindfulness App Reimbursement
EAP with eight face-to-face sessions
Virtual health and wellness visits covered by our medical plan.

About Eleanor Health

Our mission at Eleanor Health is to help anyone affected by addiction live an amazing life. We are passionate about transforming the quality, delivery, and accessibility of addiction treatment.

Eleanor Health is a best-in-class substance use disorder (SUD) care provider, utilizing Medications for Addiction Treatment (MAT), behavioral health therapy, and broader physical health, wellness and social support. Eleanor delivers accessible, evidence-based, and clinically excellent care supported by innovative technology, as a multi-site, multi-state clinical provider. Eleanor offers community members a sustainable path to recovery, by addressing behavioral and social determinants of substance use, in tandem with medical needs.

Job Types: Full-time

National Medical Director

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