Virtual Event Coordinator at TaskHuman

The Company
TaskHuman is organizing the world’s human expertise, making coaching in 1000+ skills instantly accessible to you in a multitude of forms. Whether you connect live with a specialist on a 1:1 video call, message directly in-app, join a group coaching session, or learn via coach-generated content, our value of human connection is the foundation of every interaction at TaskHuman. To learn more, follow TaskHuman on Twitter @taskhuman, download it on the App Store or Google Play, and visit the company’s website at https://taskhuman.com/.

The Opportunity
Our Community Growth & Operations team is looking for a virtual event coordinator who will work to create an impactful and delightful group coaching experience by bringing together subject matter experts from our coaching community with peer groups from our customer companies. This includes coordinating and facilitating events, communicating and coordinating with coaches, and connecting people all over the world for a quality virtual experience. As a startup company, we need a self-starter that is able to be very hands-on and effectively communicate with individuals at all levels within the organization. Being flexible and ready for change in our fast growing organization is essential as well!

Our employees enjoy:

• Competitive base salaries
• Comprehensive benefits
• Stock options
• Flexible time off
• Unlimited coaching on TaskHuman
• Fully Remote

Responsibilities:

• Collaborate with customer success managers to produce a seamless group session experience for client point of contacts and attendees
• Move scheduled group session events through the coordination pipeline via project management platform (ClickUp), includes:
• Identify coaches to lead sessions and conduct outreach via email to gauge interest and availability, follow up as necessary and act as their point of contact throughout, connect them to all applicable point of contacts and share content outlines when needed
• Schedule group sessions via Zoom, Microsoft Teams and Google Calendar and confirm hosts
• Send invites out via HubSpot using outline descriptions
• Moderate and facilitate group sessions as needed, offer support and tech checks
• Contribute to instructional guides as processes shift and change; prioritize optimization at all times
• Track payment information via Google Sheets and cross-referencing the Provider Admin Tool

Requirements:

• Fluency in English; fluency in other languages highly desirable 
• Ability to work US hours schedule as needed
• Bachelor's degree 
• 2+ years of events, administrative, client service or customer support experience
• Experience planning, scheduling and coordinating virtual events across multiple video conferencing and collaboration tools 
• Command of project management and CRM tools (ClickUp and Hubspot experience desirable)
• Excellent organizational and project management skills
• Ability to problem solve and multi-task with numerous deadlines
• Tolerance for time-sensitive transactions, last minute changes and having to troubleshoot in real time just prior to or during events
• Strong attention to detail
• Excellent interpersonal, verbal and written communication skills
• Experience with modern cloud based workforce systems and tools including Google Workspace and Slack 
• Genuine interest in the mission of Task Human and in being a part of something bigger than any one person or business group

TaskHuman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.