Dutch Customer Service at a Major Webshop Work in Greece (Fully Paid Relocation)

Transform your career while enjoying the sunny shores of Greece with Patrique Mercier Recruitment JP! We are seeking passionate Dutch-speaking customer service representatives to join our dynamic team at a major webshop. This exciting opportunity comes with fully paid relocation, allowing you to embrace a vibrant lifestyle while providing excellent support to our customers. In this role, you will help customers navigate their inquiries and enhance their shopping experience, ensuring their satisfaction with our services. If you have a knack for customer engagement and are ready to embark on a new adventure in a stunning location, we would love to hear from you!

Responsibilities

• Provide high-quality customer support to Dutch-speaking clients via phone, email, and live chat.
• Handle customer inquiries and resolve any issues in a timely and professional manner.
• Stay informed about product offerings and company policies to provide accurate information.
• Document customer interactions and feedback in the company’s CRM system to maintain detailed records.
• Work collaboratively with team members to enhance service procedures and improve customer satisfaction.
• Participate in training sessions and team meetings to further develop your skills.
• Propose ideas for improving customer experiences and operational efficiencies.

Requirements

• Fluent in Dutch, both written and spoken; proficiency in English required.
• Excellent communication and customer service skills with a friendly demeanor.
• Ability to thrive in a fast-paced environment and manage multiple tasks efficiently.
• Strong problem-solving abilities and attention to detail.
• Previous experience in customer service or e-commerce is preferred.
• Familiarity with CRM systems and customer support software.
• A positive attitude, adaptability, and excitement about living and working in Greece.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )