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Customer Service and Sales Specialist with German - Voice - Sofia, Varna, Plovdiv, Work from Home

Remote: 
Full Remote
Contract: 
Salary: 
2 - 2K yearly
Work from: 

Offer summary

Qualifications:

Excellent German language skills (B2H/C1), Experience in BPO/Call Center is an advantage, Strong problem-solving abilities, Self-motivated and team-oriented candidate.

Key responsabilities:

  • Handle customer inquiries for telecom services
  • Sell additional services and products
  • Provide friendly responses to customer concerns
SUTHERLAND GLOBAL COLLECTION SERVICES LLC logo
SUTHERLAND GLOBAL COLLECTION SERVICES LLC Financial Services SME https://www.sutherlandglobal.com/
51 - 200 Employees
See more SUTHERLAND GLOBAL COLLECTION SERVICES LLC offers

Job description

Company Description

🚀 JOIN SUTHERLAND - BE PART OF OUR TEAM! 🚀 

We Are Sutherland 

Sutherland is a global leader in Customer Experience Management (CXM), driving our clients' growth through innovative solutions and automation for over 37 years. 

Why Sutherland? 

🌍 With locations in 60 places worldwide, we've been operating in Bulgaria since 2008 with over 2,000 employees. We offer customer service and technical support in 17 languages, allowing you to work on exciting projects for some of the world's biggest brands. Here, you can develop your skills in a dynamic work environment. 

Join Our Brand-New Telecommunications Project! 

📞 Strengthen our exceptional team of customer service and sales specialists for our brand-new telecommunications project! We're seeking talented German-speaking employees for our leading telecommunications client, the #1 brand in Germany and Europe.

Job Description

📞 Handling incoming customer inquiries for the leading European telecom provider
💼 Focusing on selling additional services and products
💬 Providing quick and friendly responses to customer concerns
🔍 Analytical problem-solving and prioritization skills

Qualifications

🌟 Excellent German language skills (B2H / C1)
🎯 A passion for helping customers and contributing to team success
🧠 Analytical thinking and self-motivation
📞 BPO/Call Center experience is an advantage

Additional Information

🔐 Long-term job security with a permanent contract 
💰 Attractive compensation package with unlimited monthly bonus 
🏥 Additional health and life insurance 
🏖️ 24 days of paid annual leave, including 3 wellness days 
⏰ Flexible part-time work models 
⏰ 1.5 hours of paid breaks per day 
🚗 Transportation allowance 
🍽️ Meal vouchers 
🎓 Paid sales training and individual coaching 
📈 Clear career path within the company 
☕ Free coffee beverages and regular employee events 
🌈 Modern work environment with great office facilities 

MORE REASONS TO JOIN OUR TEAM: 
💼 Digital employee services 
🆘 Employee assistance program 
💳 Employee discount portal 
🔄 Employee referral program 
🏅 Rewards and recognition program 
🌍 Relocation package for newcomers 
🏋️ Multisport card 
📚 Internal learning and development portals 
🎉 Employee engagement events 
👶 Gift for birth or adoption 
🌳 Corporate social responsibility events 
🌏 Access to global business expertise 

Ready for your next career challenge? APPLY NOW! 🌟

Required profile

Experience

Industry :
Financial Services
Spoken language(s):
EnglishGerman
Check out the description to know which languages are mandatory.

Other Skills

  • Problem Solving
  • Sales
  • Verbal Communication Skills
  • Self-Motivation
  • Analytical Thinking
  • Teamwork
  • Customer Service

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